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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,504 Reviews

3,504 Reviews of Wayne Akers Ford - Service Center

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April 03, 2024

Came home and had to reset several settings back to the way they were. Crawled under vehicle to see what they changed and found a whole electrical cable with five pull plugs not plugged back in to the fram More

by jjetjock
Recommend Dealer
No
Employees Worked With
Kiana
Apr 04, 2024 -

Wayne Akers Ford responded

"Jjetjock" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2024

Very accommodating The service department handled everything with promptness and courtesy. The job was completed immediately. More

by Checkbkdad
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2024

It was great. I could watch the driver all the way to the house and back. Great for busy people who can't wait all day at the garage. More

by NHSMAL
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2024

Staff was courteous, helpful and professional. Wayne Akers provides a comfortable environment for their customers and I would recommend them for future business. More

by john.wilf
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

Came in as my breaks squeak and grind. Was told my breaks are fine. 58k miles and I sound like the fedx truck when I stop. Even when the girl pulled my truck up for me to leave the squeak More

by BEACHBUMMM1980
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Jul 03, 2024 -

Wayne Akers Ford responded

"BEACHBUMMM1980" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2024

Love the pickup service and communication, really next level accomodations! glove box trim was dislodged but Danielle has my back, incredibly helpful! Far and above Al Packer and Mullinax More

by KRAMERBPM
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Jul 08, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 30, 2024

I'm very happy with everyone in this dealership They Finishing Up my appointment very soon and very organized More

by OSORIO3082
Recommend Dealer
Yes
Employees Worked With
Keana
Apr 04, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 30, 2024

Good listener and knowledge Very pleasant and fríendly , he help me find out prices and rates . More

by SWEETKIKA
Recommend Dealer
Yes
Employees Worked With
Julio
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2024

2021 f350 returned with dent in front bumper dealership denied and refused to do anything More

by Bojack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employee Keana, female valet driver
Apr 04, 2024 -

Wayne Akers Ford responded

"Bojack" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 30, 2024

Wasn't expecting to pay as much as I did. When I leased my vehicle, I was sold a program that would cover EVERYTHING on my car. I was 'told' by the finance person, I would pay for 'nothing!' More

by CATNEE77
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Apr 04, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

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