Danielle Mcdiarmid

Dropped off my car on Wednesday night for Thursday morning appointment at 9 a.m. Texted and called multiple times on Thursday, Friday and Saturday and got no update. On Monday I went to pick the car morning appointment at 9 a.m. Texted and called multiple times on Thursday, Friday and Saturday and got no update. On Monday I went to pick the car and they REFUSED TO GIVE IT BACK TO ME UNTIL I PAID THEM $209 for a single diagnostic which they did with an ODB sensor can get for $20 on Amazon. They did NOTHING, held my car for 5 days and pretended they were working on it! Instead of apologizing, they double-down on their terrible service practices and make you pay for it! Last FORD I BUY!!! Keep in mind they'll charge you over $200 for a sensor reading and nothing else!!!!! More

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All good This does not need to be complicated with 13 words. Service was great words. Service was great More

by Kayebroadway Verified Customer Verified Customer

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Great team always a pleasure in-N-Out with great attention to detail and fast service attention to detail and fast service More

by ayg69 Verified Customer Verified Customer

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I had a very difficult try. I’m trying to get the service department to call me back after leaving several messages. But once I got through to them, things worked well. I’m trying to get the service department to call me back after leaving several messages. But once I got through to them, things worked well. More

by RICHARD.DUNNING Verified Customer Verified Customer

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Recommend coming here for my service. Anytime I need something I call Diego and he takes care of setting me up with Giovanni. Everytime I come they take such care of me and my car!! Anytime I need something I call Diego and he takes care of setting me up with Giovanni. Everytime I come they take such care of me and my car!! More

by BRITTCOLLETT84 Verified Customer Verified Customer

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Always excellent service, very personalized and effective. You always demonstrate attentiveness to our required services. effective. You always demonstrate attentiveness to our required services. More

by Alex.pizarro Verified Customer Verified Customer

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Employees seem always ready to help and answer questions. I am happy with Wayne Akers. I am happy with Wayne Akers. More

by CAROLYERKES Verified Customer Verified Customer

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My 3 month old Mach-e was recalled for a software fix. Maria was so helpful by researching the recall and making an appointment for me. I was amazed when Danielle called to announce she and a driver were Maria was so helpful by researching the recall and making an appointment for me. I was amazed when Danielle called to announce she and a driver were on the way to pick up my car and take it to the dealership. Within 2 1/2 hours my car was brought back to me, washed and recharged. I think my salesman Derrick was watching out for my car, too. Friendly, pleasant people every time I go to Wayne Akers Ford. More

by CAROLYERKES Verified Customer Verified Customer

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I have repeatedly called and texted about my CarPlay being fixed with no response. Consuela was very helpful at first but then just stopped responding. It’s been months. Also left messages for Daniella being fixed with no response. Consuela was very helpful at first but then just stopped responding. It’s been months. Also left messages for Daniella with no response. More

by DONNA45 Verified Customer Verified Customer

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5 Akers is wonderful to work with. They are most accommodating Ford dealership in the Palm Beach area. Thank you Wayne Akers They are most accommodating Ford dealership in the Palm Beach area. Thank you Wayne Akers More

by shelley and ron Verified Customer Verified Customer

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