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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,434 Reviews

3,434 Reviews of Wayne Akers Ford - Service Center

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February 23, 2023

My service was completed in reasonable time and in a proffesional manner. It was our first visit to this dealership and will come back if need to. More

by Jagrpropertymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 23, 2023

Rep Erik was great - went beyond our expectations. Recommend him and their service department anytime More

by Atozautomart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Feb 23, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 22, 2023

The service department performed admirably by quickly completing the paperwork required before performing the oil change and the rotation of my tires. The actual work was completed within the time frame More

by wreadmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 22, 2023

Ben is excellent. Professional. Courteous. Caring. Helpful. Explains what the situation is, what needs to be done, how long, and approximately the cost. More

by lippek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 22, 2023

Our car was in the shop for 3 weeks. They just reprogrammed the computer. We feel it is not really fixed The car still hesitates. If we bring it in again we will have the same problem More

by giocoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Feb 22, 2023 -

giocoppa responded

Keana Barthelemy was very good and helpful

Feb 22, 2023 -

giocoppa responded

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Feb 22, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Feb 22, 2023 -

giocoppa responded

My name is Giovanni Coppa 3135 Ushant ct Wellington,Fl 33414 Email is giocoppa@yahoo.com After three weeks in the shop in Wayne Akers, we have the same problem and the problem is originally kicks does not have a smooth ride

February 19, 2023

Keana was very Professional and Knowledgeable regarding my automotive services! I thank her for her recommendations! More

by DNASHSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Feb 20, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2023

Fine customer service, got the car services quickly and was able to pick it up the next day. More

by ahsturgell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2023

Received an oil change on my 2017 Mustang at Wayne Acres Ford. Always fast and efficient in early and out early so I can enjoy the rest of my Saturday. Thank you to my service manager and the rest of th More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service advisor is not listed but I really want to give a shout out to her if you check my paperwork to find her name. Person that checked me out who is Carlene who are listed above, Carlene Pool
February 18, 2023

The staff is timely and honest. I have been coming here for years and trust them with our 4 Ford vehicles. More

by DISCIPLERMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 18, 2023

Alex was very helpful and attentive. Guided me in the right direction and was nice. More

by franciscocontento13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 20, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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