Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
376 Reviews
4.7

376 Reviews

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376 Reviews of Ben Buchanan

April 25, 2024

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Employee Rating

They are very courteous no problem getting my appointment when I wanted it and work was done efficiently I'm fast More

by PPREISIN
Workmanship
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Recommend Dealer
Yes

April 25, 2024

Dealership Rating
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I have been going to this dealership for at least 20 yrs , always amazing service, especially your service department. The Best!! More

by LUCYFLANIGAN2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

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Employee Rating

Very good customer service. Make people feel very welcome once there. Enjoy going there. Good More

by VELOUSEJ
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Recommend Dealer
Yes
Apr 24, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

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It is a pleasure to work with Ben. He is pleasant, professional and trusted. His customer service is above and beyond. More

by lippek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Linda Toussanit

Apr 24, 2024

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2024

Dealership Rating
Employee Rating

Ben Buchanan at Wayne Akers Ford has been outstanding and very helpful with the repair of our 2019 Ford Edge.. Ford customer service has also been vey helpful. We have used Wayne Akers Ford for ten years no More

by JM
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Dealership Rating
Employee Rating

Ben and Wayne Akers are the best to work with! Consistently execute and do good work. More

by EJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 19, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2024

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Employee Rating

Services of vehicle was completed & some parts had to be ordered satisfied with repair bthanks More

by TOMHOBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Dealership Rating
Employee Rating

Wayne Akers ford fixed my son”s car in a timely manner. Excellent service like always. They called me and told me exactly what was wrong with the vehicle and fixed it with no problems. I appreciate it kno More

by Nowgirl39
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Palm

Apr 18, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

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Employee Rating

This dealership provided Fast and efficient service on my recent oil change and tire rotation. I would recommend the service department. More

by DTRIPL88
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

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Employee Rating

WAYNE AKERS is a good dealership unfortunately I have brought my truck in there twice now for the same problem and it is still not fixed. I’m not happy with this. More

by Jeff.jackman2010
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Apr 16, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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