Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

February 01, 2026

Dealership Rating
Employee Rating

Great team always a pleasure in-N-Out with great attention to detail and fast service More

by ayg69
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 31, 2026

Dealership Rating
Employee Rating

My service advisor Darlene always takes care of me when I need it and they get the job done. More

by CHECPALMBEACH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darlene

Feb 10, 2026

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 15, 2026

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Employee Rating

They were super quick with getting me in for an appointment for my recall. They fixed everything in a timely manner and were very helpful! More

by MADDIEJULIC
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Recommend Dealer
Yes

January 10, 2026

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I always have a good encounter with everyone I speak with and meet when I call and come to pick up or drop off the van, thank you More

by Akirk0
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2026

Dealership Rating
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Darlene absolutely team member and very helpful to your company for sevice line member very much appreciated and look forward again for my truck maintenance More

by RWSPRINT
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2025

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Awesome customer Service! Awesome service, and parts department! I drive 4 hours to continue all my Escape service at Wayne Akers because I trust my Esca0w will get the best s More

by n.n.berbes
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Recommend Dealer
Yes

Other Employees Tagged: Chris Berbes

December 23, 2025

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Employee Rating

The staff, facility, ease of booking and communication with the different individuals was second to none. I would highly recommend the dealership as exceptional. More

by ASHAN82293
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Lawernce

December 21, 2025

Dealership Rating
Employee Rating

We have three Fords in our family and will continue to bring all of them to Yovonne for service. We have been working with him for several years and he has always taken great care of us. More

by Robert Henning III
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

December 21, 2025

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Employee Rating

Always great experience with the service department. Ben on Friday set up my appointment then Yovonne received my car Saturday morning. My cashier also rechecked my bill at my request and service adviso More

by JM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix , Cashier on Saturday morning 12/20/25

December 20, 2025

Dealership Rating
Employee Rating

I have purchased multiple vehicles from this dealership Russ my salesman has been always great. The service department the parts department everybody that I’ve dealt with at this dealership has been wonder More

by DOUGSDOCKSIDE0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Rosa Cattaneo , Diego, Russ

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