Wayne Akers Ford - Service Center

Service rep seemed uninterested/uninformed in my vehicle concern and was not helpful in finding a solution. Communication was below average. I have had better experiences at this center in the past. concern and was not helpful in finding a solution. Communication was below average. I have had better experiences at this center in the past. More

Wayne Akers is one of the best Ford dealerships in South Florida. Anyone looking for a great deal should go there Florida. Anyone looking for a great deal should go there More

erik is a great service advisor. Kept me informed of my vehicle throughout its service Kept me informed of my vehicle throughout its service More

Khristian was great and service was was completed when promised. Happy about my decision to switch to Wayne Akers. promised. Happy about my decision to switch to Wayne Akers. More

Everything went to schedule and Eric was thorough and helpful. He went through my coverages and explained it all clearly helpful. He went through my coverages and explained it all clearly More

Very responsive scheduler. Very friendly remote pickup and delivery men courteous people all the way Very friendly remote pickup and delivery men courteous people all the way More

The service center didn't return any of my calls. Once car was towed I couldn't even confirm they received car and got a text 2 days later to pickup car with no names. When we got there they had no i Once car was towed I couldn't even confirm they received car and got a text 2 days later to pickup car with no names. When we got there they had no idea who we were or who had the car. More

Yankiel was very courteous and informative. He got me in right away and guided me on how to get a rental. Despite it being Christmas week, Yankiel called me very promptly with an estimate. Whe He got me in right away and guided me on how to get a rental. Despite it being Christmas week, Yankiel called me very promptly with an estimate. When I returned, my car, he escorted me to the cashier promptly. The cashier reminded me about my FordPass dollars which covered my entire bill. More

Maria and Crystal are the worst when answering the phones no customer service skills they tell you the service department is busy and they jusy answet phones they refuse to transfer you! Steve was the worst no customer service skills they tell you the service department is busy and they jusy answet phones they refuse to transfer you! Steve was the worst for communication and service manager Karol did at the end step up to assist me! JOSHUA from the truck rental side was awesome from start to finish! Trying to talk to the GM there (Jim) was a joke! More

Amazing service! I appreciate the dedication and quick response always. Definitely a great experience. Thanks for providing excellent service! I appreciate the dedication and quick response always. Definitely a great experience. Thanks for providing excellent service! More