Wayne Ford

Always on their game. Professional service all the time. Wouldn't go anywhere else for an automobile. Professional service all the time. Wouldn't go anywhere else for an automobile. More

Excellent service. very very customer service oriented, Very please with all personnel, pick up service is the best. very very customer service oriented, Very please with all personnel, pick up service is the best. More

My experience Wayne Ford was awful. Nobody could give me the help I was looking for Nobody could give me the help I was looking for More

The best services Michelle explain me everything clear. My car had a leak and they fix it really fast. My car had a leak and they fix it really fast. More

Robert Brooks was a pleasure to deal with. I’ve gotten two leases with him and he made the process very easy and enjoyable I’ve gotten two leases with him and he made the process very easy and enjoyable More

Very accommodating-picked up our vehicle and dropped it off. Great service and addressed the issues quickly off. Great service and addressed the issues quickly More

I have no problem with the service advisor, Skylar. She communicated everything clearly and was a pleasure to deal with. I don’t have a problem with the techs either, they finished 3 recalls, an oil ch She communicated everything clearly and was a pleasure to deal with. I don’t have a problem with the techs either, they finished 3 recalls, an oil change, tire rotation, and inspection in a timely manner. My issue is I was charged $180 for them to perform updates on my truck. An hour and a half of labor to click a few buttons is absurd, especially when it’s something I could do in my driveway in 5 minutes (besides the update itself). I understand it’s like saying I can change my own oil, but I also realize I must buy the parts and do the work myself. Performing an update doesn’t even require a lift, so for all I know the truck could be outside while the tech performs other work on other vehicles. I used to work at a car dealership in the service department and I can honestly say in my 2-3 years working there we never charged someone for an update. $180 to push a few buttons to update the truck is ridiculous in my opinion. I’m also glad I perform my own maintenance because it gave me the knowledge to reset my oil life after it wasn’t done at the dealership. I’m sure it was a simple mistake or forgetful error, but small details like that lead me to question the attention to detail of the dealership. Other than recalls or warranty work, I’m questioning my willingness to return here for service and will most likely go back to performing my own maintenance. More

The service was good. The people were knowledgeable and friendly.The area and place was clean.If I need service again.I will contact ford. The people were knowledgeable and friendly.The area and place was clean.If I need service again.I will contact ford. More

The employees at the dealership are courteous, knowledgeable and very accommodating. This includes sales, service and the parts department. knowledgeable and very accommodating. This includes sales, service and the parts department. More

I’m very pleased with the service from Wayne Ford. I’ve been unfortunately cursed with a problem vehicle so I’ve used their services many times and have never been disappointed! They even were able to I’ve been unfortunately cursed with a problem vehicle so I’ve used their services many times and have never been disappointed! They even were able to drop my vehicle off to me when I didn’t have a way to pick it up which I very much appreciate! More