Michelle Redmon

Very disappointed with Ford Wayne’s service department. Communication was extremely poor, with missed promised completion dates and no follow-up calls. We repeatedly had to call for updates. When we finall Communication was extremely poor, with missed promised completion dates and no follow-up calls. We repeatedly had to call for updates. When we finally got the car back, the engine cover they removed was left in the back seat! Completely unacceptable service and follow-through. More

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Wayne Ford is an outstanding dealership whether you’re purchasing a vehicle or leasing a vehicle or taking your vehicle there for service everyone they treat you as if you are family. They are courteous, purchasing a vehicle or leasing a vehicle or taking your vehicle there for service everyone they treat you as if you are family. They are courteous, professional, and outstanding and everything that they do.. More

by LJTHORNES Verified Customer Verified Customer

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Responsive and easy to communicate with. Prompt service. Ease of scheduling. Overall great experience. Pleasant to speak with all involved. Prompt service. Ease of scheduling. Overall great experience. Pleasant to speak with all involved. More

by J.ripoli Verified Customer Verified Customer

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Michelle always makes it a pleasure to have our car serviced. She is part of the reason we bought 3 ford products from wayne ford. serviced. She is part of the reason we bought 3 ford products from wayne ford. More

by rich_z Verified Customer Verified Customer

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Everything went good. They're polite and had everything done when they said they were gonna have it done. They're polite and had everything done when they said they were gonna have it done. More

by NYMETS1056 Verified Customer Verified Customer

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Recall repair taken care of. The dealer service handled it very professionally. It took a little while but it wasn't Wayne Ford's fault. The dealer service handled it very professionally. It took a little while but it wasn't Wayne Ford's fault. More

by peterfortoloczki Verified Customer Verified Customer

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I brought my 2025 ford ranger in for a drivers side door water leak. This is my third time going to Wayne Ford for service (3 different issues). The water leak was fixed but unfortunately I received the tru water leak. This is my third time going to Wayne Ford for service (3 different issues). The water leak was fixed but unfortunately I received the truck back dirty. It was washed and detailed by myself before the appointment ,when I got the truck back the door panel was dirty with greasy fingerprints and the whole truck was covered in hard water spots. More

by Johnny M. Verified Customer Verified Customer

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Great they are open on Saturdays for service and took care of everything recalls oil change etc care of everything recalls oil change etc More

by joyeuse Verified Customer Verified Customer

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Always professional and courteous. All work is completed in a time frame that was expected and planned for. All work is completed in a time frame that was expected and planned for. More

by MARKR5 Verified Customer Verified Customer

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Knowledgeable and respectful staff. Speedy service coupled with drop-off service were top notch I recommend this location Speedy service coupled with drop-off service were top notch I recommend this location More

by tia_raeford Verified Customer Verified Customer

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