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Wayne Ford - Service Center

Wayne, NJ

4.5
947 Reviews

947 Reviews of Wayne Ford - Service Center

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January 02, 2025

I took my vehicle for service and repairs and NONE OF THE REPAIRS WERE MADE, the attitude of the people in charge of assisting me was the worst I have ever experienced (except for the shop manager). I am sti More

by Ricardo Isaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Awesome service. Easy to schedule. I ordered an accessory for my f250 and the dealer performed the installation without any problem More

by NORTHEASTINSTALLATIONGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Michelle is the best. She always gets me In and is very pleasant and accommodating More

by KATHY963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Everyone was fast and efficient. Everything that I had a concern with was taken cared of. Im a very happy client. More

by Elvia_tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Great experience. Warm reception and nice. Very professional and took care of my vehicle and all of my concerns. More

by ciscokid62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

What can I say I mean the team at Wayne Ford Matt Introduced me to Steve the technician explained everything what they did to my vehicle he was a professional he showed me what he done they took pict More

by RONFITTSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The service was excellent . The follow up was good. The associate was very personable and did some research as well More

by eender0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Excellent service top to bottom. Great communication. When my car couldn't be finished in a short time they gave me a ride home and dropped my repaired car to my home later that day More

by RDUFFY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George the valet
December 13, 2024

The 10 speed transmission in my F150 started acting up: hard shifting, lag, .... Brought it to Wayne Ford for a diagnostic service. Turned out the CDF drum failed and the transmission needed to be replac More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

They did a great job on my vehicle. All recalls were dealt with , and the valet service was excellent. More

by SHELTONGAUNTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelton Gauntlett
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