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Wayne Mazda
Wayne, NJ
4,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,163 Reviews of Wayne Mazda
September 26, 2024
Stephen Z is the best! Gotten multiple cars with him and sent my family and friends to him as well. He always has the best deals!! Would definitely recommend!! Gotten multiple cars with him and sent my family and friends to him as well. He always has the best deals!! Would definitely recommend!! More
by Ita S
Employees Worked With
Stephen Zagoric
September 24, 2024
I had an incredible experience working with Steve at Wayne Mazda! He took the time to understand my needs and guided me through the entire car-buying process with patience and expertise. Steve is Wayne Mazda! He took the time to understand my needs and guided me through the entire car-buying process with patience and expertise. Steve is incredibly knowledgeable about the vehicles and was able to answer all my questions with confidence. He made sure I felt comfortable and informed every step of the way. What truly stood out was his commitment to finding the perfect car for me, not just making a sale. Thanks to Steve, I drove away in my dream car, feeling thrilled and satisfied. If you’re looking for a dedicated and passionate salesman who truly cares about his customers, I highly recommend reaching out to Steve at Wayne Mazda. You won’t be disappointed!!!! More
by Cinthia C.
Employees Worked With
Stephen Zagoric
September 22, 2024
The aim is neither to persuade anyone to buy or not to buy a car at this place, but simply to highlight MY experience so you know which I’s to dot and which T’s to cross. On July 31 2024 I took my 2021 buy a car at this place, but simply to highlight MY experience so you know which I’s to dot and which T’s to cross. On July 31 2024 I took my 2021 Nissan rogue to Wayne Mazda in Wayne New Jersey to trade in for a Mazda 2024 CX50. The Nissan was a lease with 7 payments remaining and I signed all the documents that stated Wayne Mazda would take care of the remaining payments along with the disposition fees. All this was calculated in my down payment, which was $5000, and I also made the first payment on the new car(CX50). On August 15 2024 I tried calling Wayne Mazda because I was concerned about a statement that was sent to me from Nissan Corp regarding an outstanding balance on the account. I was transferred to finance but no one picked up the phone. I text the Rep that sold me the car expressing my concern about the statement from Nissan. In the text message, the Rep assured me that he personally took the Nissan Rogue to a Nissan dealership in Denville New Jersey on RT 10 and submitted the payment and that it may take awhile to reflect(he did not say when he took the car there or submitted the payment). On September 04 2024 I received yet another statement from Nissan with a balance of 3 months unpaid (July, August and September). I again reached out to the Rep via text message, expressing my frustration and informed him that I called Denville Nissan and spoke with the manager who was adamant that they neither received any payment but that they wouldn’t be the one to even collect the payments. I again called Wayne Mazda and got through to someone in finance who “confirmed” that they made the payment. When I ask if he was able to see if that check was cashed he told me he wouldn’t be able to. All these back and forth with Denville Nissan and Wayne Mazda was after I already contacted Nissan Corp who was careful to inform me that they received no such payment and it was my responsibility to make all payments. Frustrated, I hopped into the car and headed to Wayne Mazda from North Brunswick, because the Rep wasn't responding and I wasn’t getting through to anyone when I called. I got there and met the Rep when I pulled up. He realized my frustration and tried to find me his manager. I met with a Sales Manager, whom I expressed my concern and he had me emailed him the statement I received from Nissan, which I did, and assured me that he will personally take care of it. During the course of the day (Sept 4) I applied for a personal loan to consolidate our debt and was surprised when I was denied. Though I had a credit score of 745, I knew that didn’t mean anything, but the fact that I was denied, I then found out I was delinquent on my credit. This came as a shock because I knew I had 100% payments history on my report for over a decade. When I went to check my report I noticed that the delinquent was placed on my credit report from Nissan Corp for missed payments. It plunged my credit score from 745 to 675(70points). I had to go to the Nissan dealer to make the payment myself so that my credit score would not take a second hit for non payment. Even though they’ve been lying to me all this time telling me that they paid it. And by the way I’m still driving around with a 2 month expired registration with not updated one and can’t get an answer as to when or why the plates aren’t ready. Save yourself the headache. Rethink this place. More
by bzzroc
Employees Worked With
Carlos Estevez, Ahmad Alziq
September 21, 2024
James was very friendly and welcoming. He was extremely knowledgeable on the vehicle and took the time to show me all of the features and multiple models. I test drove at multiple dealers He was extremely knowledgeable on the vehicle and took the time to show me all of the features and multiple models. I test drove at multiple dealers and Wayne Mazda was by far the most pleasant experience. I was extremely impressed! More
by Abby R
Employees Worked With
James Vrindten
September 21, 2024
Best salesman in the game! ! I wouldn’t go to anyone else. Always a great experience with Steve gets you in and out with a great deal every time! I’ll be with Mazda for life as ! I wouldn’t go to anyone else. Always a great experience with Steve gets you in and out with a great deal every time! I’ll be with Mazda for life as long as Steve is there! More
by thomassherman8
Employees Worked With
Stephen Zagoric
September 20, 2024
Our experience with Stephen Z from Mazda was/is exceptional . We were treated with respect, transparency, and reassurance. Stephen consistently communicated with us and always made himself assessab exceptional . We were treated with respect, transparency, and reassurance. Stephen consistently communicated with us and always made himself assessable. He was extremely personable and his dedication to his clients was truly evident. We are very pleased with the outcome and entire process. We love our second round of Mazda cars! He is the best! More
by ccarricarte
Employees Worked With
Stephen Zagoric
September 20, 2024
We recently leased our 2nd Mazda CX-5 from Wayne Mazda and they could not have made it easier. You never feel pressured or rushed during the process and they truly take care of their customers. Steve make and they could not have made it easier. You never feel pressured or rushed during the process and they truly take care of their customers. Steve makes a sometimes stressful process seamless and takes the time to build a relationship with his customers. He is extremely personable and answered every question we had regarding pricing and monthly payments. I would highly recommend requesting Steve if you are thinking about buying or leasing a car at Wayne Mazda. More
by jroberts8922
Employees Worked With
Stephen Zagoric
September 19, 2024
I had trouble making up my mind and asked the salesman many questions and then I texted him at 7:30 in the morning, but I didn’t think you would actually respond and he did. many questions and then I texted him at 7:30 in the morning, but I didn’t think you would actually respond and he did. More
by Betsy Platt
Employees Worked With
Brian in sales
