Wayne Mazda

Wayne Mazda had two 2006 used Maitas on the lot. There was a gray one with approx. 60,000 miles and a blue one with approx. 30,000 miles. The gray one was priced at $15,000 and the blue one was priced at was a gray one with approx. 60,000 miles and a blue one with approx. 30,000 miles. The gray one was priced at $15,000 and the blue one was priced at $17,000. I requested a quote on the blue one and offered $15,000. They instead send me pricing for the gray one at $15,000. I called them up and let them know that it’s not the gray one I am interested in, but the blue one. They e-mailed me a quote of $15,595 on the blue one. I called up and said I will buy the car for $15,000. He said it was a deal, and I had him e-mail me the quote in writing. I confirmed that it was for the blue car and checked to stock numbers to make sure they matched. I drove 45 minutes to the dealership, confirmed the price with the salesman and then took it for a test drive after thoroughly inspecting it. When I got back at the dealership to work up the papers I asked if they could fix a large scratch on the bumper or take another $100 off. At this point the salesman, who was very nice, went to the manager to talk things over. The salesman came back and said there must be a mistake, this must be the price is for the gray one. I showed him my e-mail, confirmed the stock numbers with him, and then printed it out. He brought it to his manager who came over to me and said that it was a mistake, but they can sell it for $15,995. He said they are losing money even at that price. I then left, angry and disappointed. Moral of the story… Wayne Mazda is your typical sleazy car dealership when it comes to working the final numbers; its only redeeming quality was the great salesman. Yet car dealers wonder why they get such a bad rap? More

Bad customer service, inquired online about a pre-owned, Randy called me back and gave me an appointment, the person wasn't there (Randy) when i arrived on time and i was told that the car was sold yesterda Randy called me back and gave me an appointment, the person wasn't there (Randy) when i arrived on time and i was told that the car was sold yesterday!!!! met with "ASH" with his poor customer service and sales skills, he didn't even care to offer similar vehicle or anything, spoke to his manager "George", he doesn't even want to hear anything over the phone , and he even said I do understand if you'll leave a bad review!! just to get rid of me and not even apologizing!! rude people and bad service!!! More

I went to Mazda looking for a 2011 CX-7 in my price range. My sales consultant, Julian Santiago, showed me all the models I was interested in and really took the time in helping me figure out a price r range. My sales consultant, Julian Santiago, showed me all the models I was interested in and really took the time in helping me figure out a price range that suited me. This being my first time buying a new car, I have to say that it was a great experience, thanks to Julian! He genuinely cares about what you are looking for and doesn't pressure you into buying. He listened to what I wanted and I was easily able to find the perfect car for me. If you're going to Wayne Mazda, ask for this guy! Also, I had a little bump in the road with my insurance title. It wasn't going to be ready in time for me to take the car when I bought it (it was kicking in at midnight), so after talking with the insurance company the dealership worked with me and came up with a solution to give me temporary insurance so I could drive it home that day. More

This dealership promised on the phone that they could offer me a new car at the price of a 2008 used car because it was the end of the month and salesmen need to make their figures. The salesman, Geo offer me a new car at the price of a 2008 used car because it was the end of the month and salesmen need to make their figures. The salesman, George Nealis, knew exactly that he was sending us on a 2-hour car drive since he sent us an itinerary to get from our home to the dealership. And yet, he made this disgusting promise just to get us through the door. Of course when arriving there, everyone there played stupid, moved a lot of air to express surprise and said there was no way they could this. But of course they could sell me that same car at $5k more… I am sick to my stomach when I think of what it takes to be those people. Stay away, run, don't go there. More

I went to this dealer looking for a new 2011 Mazda 3. My sales guy, Julian, showed me all the different model options and I was able to test drive the car without any pressure to buy. They worked with me o sales guy, Julian, showed me all the different model options and I was able to test drive the car without any pressure to buy. They worked with me on pricing options and were very helpful and understanding. It was a pleasant experience, which I've never had in the past when buying a car. More

I had no credit record, because I'm from Canada, and everybody at Wayne Mazda did the impossible to get me a loan. Mark Harding was great, and kept me inform of all the steps of the deal. They were very everybody at Wayne Mazda did the impossible to get me a loan. Mark Harding was great, and kept me inform of all the steps of the deal. They were very nice and accomodating. Thank you to all the team. More

I've just moved to the USA with my job and so needed to find a car. My company has a staff deal with Mazda which got me to check them out in the first place, but right from my first step into the dealershi find a car. My company has a staff deal with Mazda which got me to check them out in the first place, but right from my first step into the dealership they treated me great (much better than the other dealerships I also visited) and were extremely patient as I got to grips with how things worked in the US. They never did a 'hard sell" on me - instead they helped work out what my real needs were and then structured a deal that fit my needs. As a new immigrant my situation was not straightforward but they always worked to find a solution and I'm now the proud owner of a new CX9. Jason Spanarelli was my main contact day to day and he was excellent throughout, supported by Kevin Hayes who helped work out the best way to finance things given my lack of credit history in the US. I really can't recommend them highly enough (and I don't often say that!) ... and if they offered AWD on the Mazda 6 they'd have made 2 sales not one! More

Cosmo was excellent. He was knowledgeable, courteous and very helpful. I would recommend him and the dealership. I would be a repeat customer of Cosmo. very helpful. I would recommend him and the dealership. I would be a repeat customer of Cosmo. More

Cosimo and Julain were very helpful and friendly. Julian went out of his way to get the paperwork done quickly and helped made the experience quite pleasant. went out of his way to get the paperwork done quickly and helped made the experience quite pleasant. More

I started my search on line and the response was timely. I started my search on line and the response was timely. When I went to the dealership I was greeted quickly and in a pleasant manner. We agreed I started my search on line and the response was timely. When I went to the dealership I was greeted quickly and in a pleasant manner. We agreed a price and I was offered all the promotional options. I wanted my husband to come back and see the car so I said I would be back the following day, but that day I had a family issue and was unable to come in. When I did returned a week later my original deal was honored. I appreciated the patience and the concern that was expressed. We came in on a Saturday and did have to wait a while because my salesman happened to be with another customer. We actually ended up being there a little longer than I would have liked, but we finalized everything and I took my car home. More