Wayne Mazda

Before my arrival at Wayne Mazda I viewed their website. I felt it was one of the best of the car websites I had viewed in the past. Kudos to the website people at Wayne Honda..The individual cars for sale I felt it was one of the best of the car websites I had viewed in the past. Kudos to the website people at Wayne Honda..The individual cars for sale had in depth photos and videos. So you knew exactly what to expect once you visit. I have to give without a doubt a 5+ rating in all areas of the Wayne Mazda Dealership in Wayne NJ..This includes.. overall attractiveness, cleanliness and especially Quick service. I was extremely impressed from my first call to Christina to inquire about availability of used Mazda autos with sunroof.. I especially liked the idea of lock boxes on the individual cars, which I had never seen before. It saves time for the salesman to run and get the keys which leaves the customer waiting and waiting as with other dealerships. It was certainly worth the 1.5 hr trip from Pennsylvania to get to the Dealership. Outstanding job by Mazda Salesman Ash Choudhury. Thank you so very much Ash !! He seemed to be on top of things and knew his stuff. He was pleasant, friendly and enthusiastic. I saw how he literally ran throughout all offices, up and down stairs etc. to get my cash transaction done in a timely manner..These are the types of people I enjoy dealing with in any type of high cost transaction. He is certainly a keeper and should be considered most valuable. At first I was looking at a used silver Mazda 3 with a sunroof, but Ash found a black Mazda 3 w/sunroof on the lot which just came in. He made my Mazda dream come true!! This was the exact car I desired ! This review may seem very long, but I was totally in awe of everyone at this dealership. Oh, and YES !! I would come back again in the future. More

Do not buy/lease a car from Wayne Mazda. I chose this dealership because it was convenient and the price was low. However, my overall experience with Wayne Mazda was awful. Some of my issues are as follo dealership because it was convenient and the price was low. However, my overall experience with Wayne Mazda was awful. Some of my issues are as follows: 1) negotiating via the internet, yet being introduced to a closer to complete the transaction, 2) having the closer sneakily shut off his computer when he was trying to manipulate the numbers (e.g. monthly payment) when visiting with his manager, 3) being told that the numbers, while higher than what my computer software stated, were accurate, 4) losing the plates to my trade-in and not returning my calls when I wanted an explanation and assistance, and 5) suggesting that they would have the police escort me out of the showroom if I arrived and demanded to see the general manager about this matter. (While I admit I was vocally angry at the time when I was threatened, I did not deserve to be treated the way that I was.) In addition, I was told that the district manager did not respond to the representative at Mazda USA with whom I spoke to about the above matter. I like the car, but hate the overall experience. More

I have 2 children under the age of 2. I've been planning on buying a used mini van for the past 6 months. I test drove pretty much every van out today and was ready to buy a 2006 Honda Oddysey or a Nissan on buying a used mini van for the past 6 months. I test drove pretty much every van out today and was ready to buy a 2006 Honda Oddysey or a Nissan Quest. I stumbled on the Mazda5 and found a used 2009 Mazda5 at Wayne Mazda, which was no longer available. I did a lot of research on the Mazda5 it - has really good reviews so I decided to take a test drive on a new 2010 Mazda5 in a 5 speed manual. My sales consultant was Robert Rago, I have nothing but good things to say about him. He was freindly, extremely knowledgeable honest and straight forward. Most important, he was not pushy. It was a difficult decision as I wanted the 5 speed manual and my wife wanted the automatic - I asked him if could NOT push the car on my wife. He just showed her the features of the car and took her for a test drive on both transmissions. She made the decision on her own and chose the 5 speed manual as it is a very easy and fun car to drive. It doesn't feel like a mini van at all. I really wasn't planning on buying the car right away, but Robert Rago was very helpful and honest - he gave me the number I was looking for and purchased the Mazda5. My financial guy was very nice too. I highly recommend Robert and Wayne Mazda. Easy car buying experience. two thumbs up for Robert and the guys at Wayne Mazda. I've owned 7 BMW's in the past 10 years. This is my first Mazda and we're loving our "mini min van". Maxon Mazda is less than a mile away and I went to Wayne Mazda - I'm glad I did. More

This was my first experience buying a new car and I am very pleased with the knowledge and salesmanship of my salesperson. He was friendly, funny and polite. The whole dealership made me feel welcome an very pleased with the knowledge and salesmanship of my salesperson. He was friendly, funny and polite. The whole dealership made me feel welcome and comfortable. I didn't feel pressured at all and they work within my budget. I would recommend Wayne Mazda and Robert Rago to all my friends and family. More

Just bought a Mazda 3, love the car and Wayne Mazda, Rafael was great, answered all of my questions and made the buying experience really easy. I would highly recommend Wayne Mazda as they were courteo Rafael was great, answered all of my questions and made the buying experience really easy. I would highly recommend Wayne Mazda as they were courteous from start to finish and made me feel confortable. Rafael is great to deal with, I would highly recommend going to see him if you are looking for a car. More

The overall experience was terrific. The salesman Rob was great as was the finance person Bernadette. The price of the car was a great deal too. I would recommend this dealership to all people looking for a great as was the finance person Bernadette. The price of the car was a great deal too. I would recommend this dealership to all people looking for a great vehicle and a great dealership. Thanks Wayne Mazda! More

this was my first car-buying experience and i was so pleased. Rafael was such a good salesman, he answered all my questions, and i was able to drive away in the car that i really wanted. such a dediacte pleased. Rafael was such a good salesman, he answered all my questions, and i was able to drive away in the car that i really wanted. such a dediacted and hardworking salesman, thank you so much. More

Robert was understanding of my situation and was willing to work with me, He was very pleasurable and easy to talk to. The showroom was clean and I didn't feel like I was being swarmed on or overly pressu to work with me, He was very pleasurable and easy to talk to. The showroom was clean and I didn't feel like I was being swarmed on or overly pressured. I am happy with my purchase and the vehicle overall. The only thing I would comment on is that I was not aware of the 10 year warranty that was offered when I was signing the deal, otherwise I would have taken into account the added coast to the load when pricing. Unfortunately, my budget did not allow me to purchase that warranty and I can not add it after signing. More

i would not go into much detail into my humiliation at wayne mazda.But i would surely warn everyone not to visit this dealer at all..Worst customer service,no respect for customers..in any company upper m wayne mazda.But i would surely warn everyone not to visit this dealer at all..Worst customer service,no respect for customers..in any company upper management seems to be ok..but here..the worst visit yourself and witness.. management should take a serious note of such complaints and do the damage-control More

They are thieves they took my deposit off my card when I did not like the payment offered and declined the purchase it has been over seven days I still have not yet received my money back and had to resort did not like the payment offered and declined the purchase it has been over seven days I still have not yet received my money back and had to resort to filing a complaint with the Consumer Service Protection Agency, Attorney Generals Office and the Better Business Office. More