Wayne Mazda

I am a returning customer of Wayne Mazda. Again, it was extremely pleasant and I got an incredible deal. I received a price for my trade (Mazda 6) which was on point with my research. I paid the same price extremely pleasant and I got an incredible deal. I received a price for my trade (Mazda 6) which was on point with my research. I paid the same price for my 2009 CX-9 Touring as all the research sites on the web. My salesman, Mo, was friendly and knowledgeable about the entire Mazda line. I am familiar with the service department and have had no complaints with their pricing or practices. The key to purchasing ANY vehicle is to know EXACTLY what you want and how much you should be paying. DO YOUR HOMEWORK PEOPLE! You can not complain about a bad deal you signed off on because you agreed to the deal. If you know what you're talking about, there won't be any problems like the ones listed. More

I just experienced what I would consider the most I just experienced what I would consider the most unethical behavior that I have ever experienced at a car dealership. I made a deal after much haggl I just experienced what I would consider the most unethical behavior that I have ever experienced at a car dealership. I made a deal after much haggling with my salesman Jerry. He finally stated that he could do the deal for the price agreed and began writing up the contract. When he gave it to me to sign I see $300.00 for window etching and it clearly states OPTIONAL! I said please take that out as I do not want window etching, which is a rip off similar to undercoating. For those who think window etching is important please read this (http://www.ohiolemonlaw.com/window-etching.html. He stated that he could not take it out! I said are you serious I thought we made a deal, either take it out or I walk out. He said "WALK OUT". I stated I wanted to see the manager. Now, this is the best, the manager whose name is Keith, has the BALLS to say that they reserve the right to exercise making window etching mandatory whenever they are not making enough money on a deal! Are you kidding me, the Better Business Bureau should check into this place. Don't ever ever buy a car there. I didn't!!! This place is another perfect example of why the Auto industry has gone in the crapper, it needs to be shut down! More

Maleni Camacho is a lier. I will tell everybody what you're company did to us and blog about it until i'll have lots of people to complain. I will use twitter,facebook,myspace, and put in on my website you're company did to us and blog about it until i'll have lots of people to complain. I will use twitter,facebook,myspace, and put in on my website as well. I will make sure that you're companies reputation will suffer. Thank Maleni Camacho for all the suffering your company will face. More

I'm not sure if I would recommend this dealer since I have not found the car that I want. The website of this dealership claims that they have 4 cars that I am interested in. I drive there and they say have not found the car that I want. The website of this dealership claims that they have 4 cars that I am interested in. I drive there and they say it is not there. But before I got there I was communicating with the Internet Sales person by email. They were trying to get me to negotiate a price for what I want. I should've asked him, where is this car exactly instead of wasting my time (driving an hr) to this dealership and finding that it is not there at all. It's almost like being on Ebay, you don't know if you should trust this person online that you haven't met. For those working on the online inventory, update your s___! Don't waste people's times and get their hopes up when you don't have it! More

I went to this dealer, because it was local. The salesman did his job, and then as the routine goes he went off to see if he could get the deal done with the manager. The salesman returned with the mananger did his job, and then as the routine goes he went off to see if he could get the deal done with the manager. The salesman returned with the mananger, who said he could make the offer we made happen, and shook on it. Foolishly I took this man at his word and returned with my wife so she could test drive the car and complete the transaction. When it was time to signe the papers, all of a sudden the handshake and number we had agreed upon went out of the window, by about 1,200 When I asked the manager about his word that the he could do that number agreed on the work sheet. His pathetic reply was I don't put myself out there. Well, to say the least negotiating was over, and we left. No sooner I got home, the salesman called me, and said that he had talked with his general manager, and that if I returned he would work the deal out for me. I returned, and signed all the purchase papers on the original agreed price. Again he went to see that manager, and to my amazement he came back and said he could not make the deal, and that I would have to come up with the additional $1000. They actually made me come in and waste my time a second under the false pretences that they were going to make our offer happen. Then they pulled the old bate and switch in the numbers. I visted two other Mazda dealers and in describing my experience without mentioning the dealer in question. Both dealers said it had to be Mazda 23, it fits their M.O (method of operation) Some friendly advice,if your in the market for a Mazda, and you want to have a comfortable,professional honest experience Mazda 23 is not the place for this. But if your in the market to waste your time, and have these people insult your intellegence, with their silly games. Well, then this is the dealership for you. Mazda 23's dishonest sales practices are so routine and common place, that all neighboring Mazda dealers were able to name them just by the description of my experience. STAY AWAY! But if you want to be treated with some integrity and respect.. give Ramsey Mazda a shot first. Then if your not ready to buy yet then go see Mazda 23, and compare. I assure you, you will return to Ramsey Mazda for your purchase. More

My saleman was Rob Ragno avoid him, he has a problem My saleman was Rob Ragno avoid him, he has a problem dealing with women, he's still in the 1950's waiting for your husband to come in to talk to him My saleman was Rob Ragno avoid him, he has a problem dealing with women, he's still in the 1950's waiting for your husband to come in to talk to him. Advertised a deal and when I told him I'd take it, he said he'd get back to me, never did, I guess they wanted more then the advertised sticker a real rip-off. AVOID THIS DEALERSHIP 95% OF THE REVIEWS CANT BE WRONG. When I tried to talk to a Sales Manager, I was given the run around an a False name of someone who the receptionist told me qoute "there is no Keith here" I attempted to call another name person they just didnt return my calls, VERY UNPROFESSIONAL & SLEAZY TACTICS.I WILL NOT MAKE THE MISTAKE OF GOING HERE ANGAIN AND TELL EVERYONE I KNOW TO AVOID THEM I HOPE THEY GO OUT OF BUSINESS. DONT WASTE YOUR TIME HERE. More

Worst Mazda Dealership by far. The have the worst service department that I have ever been to. They have the worst prices and a horrible sales team. Their service advisors are rude and sleezy. Do not buy department that I have ever been to. They have the worst prices and a horrible sales team. Their service advisors are rude and sleezy. Do not buy from here or service your car here. STAY AWAY, YOU HAVE BEEN WARNED. More

This was the worst experience with a car dealership I have ever had. They gave me a low price at first, then refused to return my phone calls, and when I finally did visit the price was raised by thousan have ever had. They gave me a low price at first, then refused to return my phone calls, and when I finally did visit the price was raised by thousands. I even had an appointment to pick up the car, and no one would talk to me until I showed up and they couldn't ignore me. One car salesman also pretended to be a manager, to try and convince me to buy the car. I would never recommend this place to anyone, instead go to dealership in Ramsey, they were amazing. More

The biggest bunch of liars that I have ever met. Lied about the loan lied about the price of the car (and when called on it never had a word to say for themselves) Horrible price for trade in. They are about the loan lied about the price of the car (and when called on it never had a word to say for themselves) Horrible price for trade in. They are a bunch of shady liars and I am astonished they are the number on Mazda dealership. Absolutely laughable!! They make you spend so much time there in the hopes you will tire out and sign anything. DO NOT DO IT!! BUYERS BEWARE!!!! More

A bunch of rip off con men. I bought an Hyundai Azera there. After negotiating a price on the car they low balled me on my trade in. I mean ridiculously low. I took an hour to get a price that wasn't ter there. After negotiating a price on the car they low balled me on my trade in. I mean ridiculously low. I took an hour to get a price that wasn't terrible. Then they tried to force me to buy gap insurance. I told the salesman no, told his manager no, told the head sales manager no. I took a couple of hours to convince them that I didn't want their rust proofing or undercoating or window coating or gap insurance. I just wanted get the f* out of there with my car. They were like a bunch of deaf idiots. I was ready to go postal by the time I left there. I never saw such creeps. They also pull you to side offices up on the second floor away from the showroom where they try to sell you this crap. I am not easily intimidated, but I see how some might be. These guys have to be in the mob with the tactics they use. I'd ride a bicycle before I bought anything from these low lives. PLEASE STAY AWAY! More