Wayne Subaru

Purchasing a used vehicle I cannot say enough about this wonderful dealership! They make purchasing a car one of the most pleasant experiences that you could every have. You n I cannot say enough about this wonderful dealership! They make purchasing a car one of the most pleasant experiences that you could every have. You never feel pressured to purchase a car because of the wonderful sales team. We also love the service department. It is so nice to always be greeted in a warm friendly manner. Our family has now purchased our tenth Subaru. More

Excellent experience at Wayne Subaru I went to purchase a Subaru because of their excellent reputation. My salesperson, Ed, was extremely pleasant and knowledgeable. I went in expecting I went to purchase a Subaru because of their excellent reputation. My salesperson, Ed, was extremely pleasant and knowledgeable. I went in expecting to purchase an Impreza. I test drove the Impreza and the new Crosstrex and decided on the Crosstrex. When the car came in, Ed went over everything very patiently. He set up my radio stations as I asked him to, went over the whole car with my husband and myself. I've sent Ed two emails with questions, and he replied very quickly with the information that I was needing. Ed is a great representation for Wayne Subaru. When I did the financing, Mr. Lombardo was wonderful, explained every single piece of paper that needed to be signed. I've had this Crosstrex for one month now and absolutely love it! I wholeheartedly recommend the Wayne Subaru dealership and Ed as the salesperson to deal with. More

First Subaru I walked in and was immediately helped by Charles. Within minutes we were on the road trying out the 2014 Outback. I knew from that day that I would p I walked in and was immediately helped by Charles. Within minutes we were on the road trying out the 2014 Outback. I knew from that day that I would purchase the Outback only problem was which one. I wanted the basic model but they did not have it so to make things short we worked out a deal for the premium model at the basic price. The employees at Wayne Subaru will work with you if you work with them if you get what I'm saying. Charles was very helpful and understanding I recommend Wayne Subaru for someone looking into purchasing a Subaru. More

Walked in and was immediately helped. Went with my father to get a new car. Took a look at the outback and said if we got a good price we would buy it on the spot. Gave us a GREAT price for the car. father to get a new car. Took a look at the outback and said if we got a good price we would buy it on the spot. Gave us a GREAT price for the car. Made everything very easy and did not hassle us. Worked WITH us without an agenda. Ended up buying the car that night. Had such a great experience, three weeks later I went back for my own car. I am a college student with a part time job so funds are kind of tight. The price I got on the car was extremely affordable on my budget. This dealership is one of the best. They were kind, very helpful, and didn't pressure you into buying. They give you the best deal without "nickel and diming" you. I love my car and I owe it to them for making it happen. I will definitely be a returning customer when it comes time to trade in. Go to this dealership! You will NOT be dissapointed. More

Unethical. That word sums up my experience with Wayne Subaru. I put a down payment on a vehicle and waited to hear back from their finance. I finally got in touch with Ron who let me know I qualified f Subaru. I put a down payment on a vehicle and waited to hear back from their finance. I finally got in touch with Ron who let me know I qualified for a high interest loan. When I told Ron that I needed to discuss the deal with my girlfriend he told me " you do what you have to do" and hung up. I called back as planned in about 30 minutes only to be passed to a Mark who told me that they just sold the car to "one of the owner's friends" and would not be honoring the signed deal. They took and deposited my check with lightning speed but that was all they cared about. Better off buying a car from a convict. More

This review is tardy, but purchasing my 2012 Forester at Wayne Subaru was the best car buying experience I've had. I checked out several dealers in the region but went to Wayne Subaru because they had the Wayne Subaru was the best car buying experience I've had. I checked out several dealers in the region but went to Wayne Subaru because they had the cars I actually wanted to test drive on the lot (I wanted to test drive manual transmission versions of the Forester and Outback) and they responded to my internet inquiry promptly (unlike some other area dealers). I also felt that their location gave me a better potential test drive route than the dealer closest to me. When I arrived Chris told me that both vehicles were ready for me and took me on a great test drive route with both (mix of residential, highway and windy road) spending nearly 30 minutes per vehicle. I felt Chris was straightforward with me from the start (no BS) and I never felt pressure or "the hard sell" coming from him. When I decided to buy two days later, Chris gave me a good price on the first request (no endless back and forth haggling) on a new 2012 Forester that we put in a fresh factory order for. The car arrived on time, with my first choice of color and it contained all the options I ordered (this did NOT happen with my prior vehicle, a Pontiac Vibe---a long story . . . ). It was a painless, efficient process. I certainly recommend Wayne Subaru for anyone in the area who is considering a Subaru vehicle. More

I have leased 8 new Subaru vehicles over the past 15 years. I have always been treated fairly. The owner knows me by name as do the reps in the service department. I find they are very responsive to years. I have always been treated fairly. The owner knows me by name as do the reps in the service department. I find they are very responsive to my issues and problems, if any. They are constantly upgrading the dealership environment to make a more comfortable place for customers. For me, they are conveniently located close to my home and I feel the services they provide are reasonably priced and represent good value. More

I went to this dealer because he was local and had a car I was interested in. The salesman could not explain any features of the car. When I notice a engine warning light on when I started the car. I was to I was interested in. The salesman could not explain any features of the car. When I notice a engine warning light on when I started the car. I was told that they would take it to the shop and check it out. I called or stopped by every week for a month even though they promised to let me know the status of the car to check on it. They never did let me know if it was ready. I was told every time I contacted them that the car was not ready, they were waiting for a part, or that there were cars being serviced in front of it. This went on for over a month. I finally gave up and bought a car somewhere else. This was the most horrible customer service I have experienced at a car dealer. Obviously I was a serious customer, they should have contacted me to let me know the truth about the car. More

I had a very pleasant experience with this dealership. I had a very pleasant experience with this dealership. They gave me an EXCELLENT price and were very friendly and personable. Hector, the Business M I had a very pleasant experience with this dealership. They gave me an EXCELLENT price and were very friendly and personable. Hector, the Business Manager went over all the paperwork very thoroughly and did not pressure me with the typical add-on....extended warranty, gap insurance, etc. No hidden or undisclosed fees were added at the final signing. More

This dealership claims to be a family business but they are unwilling to work with their customers. very poor service, I would never let anyone I know buy a car from or deal with these people, sorry. This are unwilling to work with their customers. very poor service, I would never let anyone I know buy a car from or deal with these people, sorry. This is also the first time I have ever had to write a bad review of a business. More