Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,643 Reviews of Wayne Subaru
Verified Customer
August 06, 2025
Everything is outstanding. Our best car buying experience in many years! They get my highest recommendation. Our best car buying experience in many years! They get my highest recommendation. More
by mradams5106
Employees Worked With
Mark Waltich, Steve Durkin, Ken Kopack, Sean Donnelly, Nick Mondo, Thomas Wall, Emily Fuentes, Alex Heinert
August 05, 2025
My experience with Subaru on 23 was great. Everyone was great and very helpful. This dealership also gives a new Subaru to the Wayne first aid squad for their fundraiser. I would recommend t Everyone was great and very helpful. This dealership also gives a new Subaru to the Wayne first aid squad for their fundraiser. I would recommend the dealership. More
by lorrainemcgilvr
Employees Worked With
Mark Waltich, Nick Mondo, Matthew Lutz
August 01, 2025
This was overall a pleasant and easy transaction. One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she respon One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she responded to my emails without reading them or analyzing what was said. When I arrived at the dealership, I asked for her at the front desk. The clerk called and I could tell from the conversation a comment was made about me. The clerk said Emily was busy. I was then directed to Bob and Nick. Emily never once came over. The initial emails with her made me seek out other dealers. If Bob hadn’t called me personally I would have gone to another dealer. Emily dramatically changed after Bob got involved. More
by jnelson418
Employees Worked With
Nick Mondo, Emily Fuentes
August 01, 2025
Although my father sold cars, I dread car dealerships and their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forwar their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forward to the replacement process...dollars aside. Wayne Subaru was recommended by a trusted friend, as was Ken K. So, I went in after searching others dealerships and seeing $1000s in fees "miraculously appear" on great priced vehicles. Ken was professional, non-threatening and present to answer your questions about the vehicles for which he is proud of. Then came the dreaded, "let me talk to my manager" moment...Mike P was great! Showed me a strong price and excellent fees. Oh...but then...the " shifty aftermarket person" - undercoating, etching, oh my...Jason was not that at all and is also great..."we only offer a few items and here they are"...no pressure at all. Wait, why is my blood pressure not rising? It was because, Ken, Mike, Jason and then introduce Edwin, who walked us through the car with great skill, were all amazing, personable, acting with integrity and made this as pleasurable as possible when parting with money...ha. Turned out I needed to do a second time in a week...equally as great of an experience. I highly recommend Ken and all those at Wayne Subaru. More
by NJJimG
Employees Worked With
Jason and Edwin, Ken Kopack, Mike Provilon
July 25, 2025
Dealership was very clean and comfortable. Staff was very knowledgeable and pleasant. This is not the closest dealership to where I live, but I did not have good experiences with Koeppel Subar Staff was very knowledgeable and pleasant. This is not the closest dealership to where I live, but I did not have good experiences with Koeppel Subaru. More
by rosedela11
Employees Worked With
Charles Moltane, Ken Kopack, Matthew Lutz
July 25, 2025
Wayne Subaru always provides great service! The two times that I've purchased a car at Wayne Subaru have both been extremely pleasant experiences and both times I felt I was driving home in a g The two times that I've purchased a car at Wayne Subaru have both been extremely pleasant experiences and both times I felt I was driving home in a great car! Thank you, Wayne Subaru. More
by dennisgeer
Employees Worked With
Jason Wexler, Edwin Saladin, Mark Waltich, Steve Durkin
July 25, 2025
Greetings, I recently purchased a new car from Subaru in Wayne NJ. I had a wonderful salesman Sean Donnelly. He was very polite, professional & friendly. So helpful i& so knowable with explaining interestin Wayne NJ. I had a wonderful salesman Sean Donnelly. He was very polite, professional & friendly. So helpful i& so knowable with explaining interesting points about my new car. The transaction went very smoothly from start to finish. I highly recommend Wayne Subaru. Sincerely, Janet More
by cashmere627
Employees Worked With
Edwin when through the car with me and helped me how the car operates with all the new technology , Sean Donnelly
