Weatherford BMW of Berkeley

Weatherford BMW Berkeley I had the pleasure of meeting Jose Santana at Weatherford. His customer service is excellent! He was very helpful when it came to matching cars to my I had the pleasure of meeting Jose Santana at Weatherford. His customer service is excellent! He was very helpful when it came to matching cars to my needs & wants. I would highly recommend him to anybody. More

Excellent service Kevin Thomas has helped me lease two bad a$$ cars now over the years and I will continue to come to Weatherford for his level of assistance and attent Kevin Thomas has helped me lease two bad a$$ cars now over the years and I will continue to come to Weatherford for his level of assistance and attention to detail. Thank you Kevin! More

Renegotiated new lease Working with Kevin Thomas at Weatherford made my experience enjoyable and I came away with a lovely new car at a lower monthly rate! I highly recomme Working with Kevin Thomas at Weatherford made my experience enjoyable and I came away with a lovely new car at a lower monthly rate! I highly recommend Weatherford and Kevin Thomas. More

Over charged for everything RUN FROM THIS PLACE AS FAST AS POSSIBLE! I brought my car in for a check engine light and oil change, and walked out with a $975 charge and a list of RUN FROM THIS PLACE AS FAST AS POSSIBLE! I brought my car in for a check engine light and oil change, and walked out with a $975 charge and a list of $8,000 worth of recommended work. I shopped there quote around and found another BMW DEALER that Quoted me $5,000 and stated that the actual costs should be 15% to 20% less than that due to all the overlap of the repair projects. He also told me that the rates at weatherford BMW are higher than average on labor and parts! So they are quoting every single repair separately and not crediting the overlap of time back to the customer, making repair bills double of what they should be and are actually at other dealerships. If you can please take your business to another dealer unless Weatherford is willing to make it right! I myself will never do business here again!And I am very disappointed in the attempt to hide this fact. When I brought it to the attention of my service advisor she told me that she would work the charges down as much as she could. so why can they lower the price when someone complains but screw everyone who doesn't! Not Good Business!!!! Find another BMW service department and dealer if you can it will literally save you thousands of dollars!!!!!!!!!!!!!!! More

Mislead on new vehicle order Ordered an X3 3 weeks ago with an estimated 6 week delivery. 2 weeks ago I was given a VIN and production #... have been diligently tracking productio Ordered an X3 3 weeks ago with an estimated 6 week delivery. 2 weeks ago I was given a VIN and production #... have been diligently tracking production online and with salesman (Wing.) Found out today that vehicle is a) in final inspection and b) not mine. Mine is not even in production yet!! Zero chance they will deliver on their comittments. First world problem? Absolutely...but a comittment used to mean something. More

Best new car purchase experience I’m still flabbergasted that my wife and I own a new 320i. We were treated well from the time we walked in. John McGinnis showed us their huge covered I’m still flabbergasted that my wife and I own a new 320i. We were treated well from the time we walked in. John McGinnis showed us their huge covered clean facility full of new BMWs. Buying a new vehicle, particularly a BMW, is always stressful, but not with John. He made us feel at ease with the process and gave us an excellent deal on our new BMW. We’d also like to thank Bobby, their tech guru in setting up our phones for Bluetooth and familiarizing us with the car. Thanks to their Finance Manager for his knowledge in setting us up They have an excellent Part Department and a very smooth process in getting your vehicle serviced. I’ve gotten cudos from two people so far in choosing to buy our 320i from Weatherford, Mr. Fitzgerald from KNBR is absolutely right when he recommends Weatherford. We plan on buying an X5 and we are definitely coming back to Weatherford! More

Fantastic service This is my third BMW (325i, 435i and now m550xi) every other BMW dealership treated me like the didn’t want my business. It was pretty off putting. I This is my third BMW (325i, 435i and now m550xi) every other BMW dealership treated me like the didn’t want my business. It was pretty off putting. I found myself in a place where I didn’t really care for a new car. Enter Kevin Thomas! He sent me an email, we spoke on the phone, I was back in the market. He was kind, understanding, very knowledgeable. We toured the showroom, he led inventories and after a little research, we found the specific m550 about 50 miles away at another dealership. That m550 is my new baby!!! I was so pleased with the experience that I arrived with a box full of sandwiches chips and drinks for the crew that made my buying experience possible! STRONGLY RECOMMEND KEVIN THOMAS! More

Andoni! I have to also give a huge shout out to Andoni, my BMW Genius. He is the most polite and knowledgeable guy. He walked me through every feature of me n I have to also give a huge shout out to Andoni, my BMW Genius. He is the most polite and knowledgeable guy. He walked me through every feature of me new car. I’ve also been in contact with him for accessories and parts to personalize my car! He really makes me feel like a vip at BMW! More

Customer focused, efficient, and competitive Kevin at Weathford listened carefully to my needs and set me up with a set of market competitive options. Never felt less than important. And never fe Kevin at Weathford listened carefully to my needs and set me up with a set of market competitive options. Never felt less than important. And never felt like a wasn't getting anything other than top of class service and rates. Very knowledgeable! More

Possibly the best BMW store. I currently have a 335i that I am looking to replace sometime next year. I was just in for service a few days ago and ran into Joe Combs again. I had I currently have a 335i that I am looking to replace sometime next year. I was just in for service a few days ago and ran into Joe Combs again. I had ran into him several months ago while in for service again. Both time he has been willing to show me around and answer my questions knowing I am not buying immediately, and that says a lot. Beautiful facility and friendly staff. More