Weatherford BMW of Berkeley

No stress car shopping. Kevin Thomas was the best car salesman I've dealt with. Patient, considerate, knowledgeable and polite. I wasn't rushed into making a decision. Lease Kevin Thomas was the best car salesman I've dealt with. Patient, considerate, knowledgeable and polite. I wasn't rushed into making a decision. Lease versus own, new versus /used was explained to my satisfaction. More

High performance customer service and facility Stan Caldwell was the best customer representative that I have ever encountered at a dealership. He helped me find just what I was looking for and ke Stan Caldwell was the best customer representative that I have ever encountered at a dealership. He helped me find just what I was looking for and kept the whole process moving. The dealership looks fantastic too. Great cars, great customer service and a great facility. I hope the whole experience of ownership is as great as all my impressions to date. More

Best BMW dealership in the SF Bay Area After visiting every BMW dealership in the South Bay and being disappointed by both the quotes and the service, I decided to go out of my way to Berke After visiting every BMW dealership in the South Bay and being disappointed by both the quotes and the service, I decided to go out of my way to Berkeley because Stan Caldwell quoted me the best deal via email. Upon entering the showroom at Weatherford at my appointment time, Stan showed up right away, did not keep me waiting. I already knew which vehicle I wanted, so Stan locked it down and we started to talk numbers. He was straightforward and honest, showing me his computer screen and allowing me to pull all the different levers of a lease deal to get to the number I wanted. He did not try to crunch numbers in a black box or have behind-the-door conversations with his manager. Instead, Stan just simply offered all of the discounts that he could and showed me all of the calculations in his quoting software. In my experience, Stan's humility is hard to find at a BMW dealership - unfortunate for such a reputable brand, but fortunate for Stan's customers. In the end, I walked away with the deal of the century - a price point that was MUCH lower than what Stevens Creek, Mountain View, San Mateo, and SF quoted, and one that Fremont wasn't willing to match, for the same model. Since it was Black Friday, they also threw in a $400 GoPro Hero 5 Black and an Amex gift card. The only negative aspect of my experience at Weatherford was my meeting with the finance manager, who was the gatekeeper to my paperwork. She tried to sell me wear and tear protection packages (similar to a LDW at rental car companies), which I did not want, and looked visibly upset after I declined her offer. What was supposed to be a 20 min meeting to wrap up the lease turned into an hour-long conversation about why I should buy the protection packages. It was a joy to do business with Stan. At the South Bay dealerships, I was frequently ignored as I walked in. Since they are located in relatively affluent areas, cars fly off the lot and salespeople have no interest in helping an undecided customer. In contrast, Stan treated me as a valued customer. He showed a desire to earn my business, being responsive over email and attentive in person. I look forward to doing business with him again in the future, but hopefully with a different finance manager. If you are looking to get a BMW in the SF Bay Area, you will not find better service or prices than at Weatherford. Something that Weatherford understands but the other BMW dealerships don't: look at customer LTV. Don't focus on selling the product; instead, focus on building the relationship - this will yield far greater returns in the long term. More

excellent service from ron freitag we had an excellent experience with ron freitag. i contacted several dealerships by phone and was fortunate to have ron be the contact person at weath we had an excellent experience with ron freitag. i contacted several dealerships by phone and was fortunate to have ron be the contact person at weatherford; he was the only person who took my phone contact seriously. my wife wanted a manual transmission so it was a special order but he never tried to talk us into something "on the lot," he basically said no problem, give me the exact configuration and we will get it for you. the price was far better than offers from two local dealers, we had to travel to berkeley twice but he picked us up at the train station, and made the entire process as simple and painless as possible. i have bought many cars over the years and the process was easily the most efficient and pleasant that i have experienced More

It was meant to be I met Chris Lara back in high school, he would always talk about BMW. I went to the Marines and after I got back I was in need of a car. I called Ch I met Chris Lara back in high school, he would always talk about BMW. I went to the Marines and after I got back I was in need of a car. I called Chris not knowing he was selling cars and next thing I know it I'm driving a BMW now, thanks to Chris and his team at Weatherford. It was easy since I already knew Chris and he planted the seed a long time ago; look forward to take some long road trips with my new car! More

All electric My girlfriend and I have strongly considered going electric with our next vehicle; but we could only find so much on the internet. We went to Weather My girlfriend and I have strongly considered going electric with our next vehicle; but we could only find so much on the internet. We went to Weatherford not really planning to buy, we were just getting some info and then we drove the i3 for the first time. We honestly did not think this car would be a fun drive but we were absolutely mistaken, this thing scoots! We had the pleasure with working with Chris Lara, he kept the conversations informative and upbeat! After talking everything into consideration it was an easy decision, so long gas stations for now! More

Great service by Stan Caldwell My wife and I recently purchased a CPO 740i. The car was fantastic but so was the service provided by Stan. Despite the heavy rain, he was very pati My wife and I recently purchased a CPO 740i. The car was fantastic but so was the service provided by Stan. Despite the heavy rain, he was very patient and helpful in answering our questions. He described the process, timelines, and ensured we were comfortable and cared for throughout the transaction. It was very smooth. Buy a car from Weatherford and make sure you ask for Stan. More

Happy wife, happy life My wife has looked all over for a BMW 3 series, we came across a few but not the exact one she wanted. At first it was the color, then certain option My wife has looked all over for a BMW 3 series, we came across a few but not the exact one she wanted. At first it was the color, then certain options and a big factor was the sales person. We were often helped by older sales people, who are nice but not with much enthusiasm; kind of just going through the motions. When we went to Weatherford we honestly thought we'd be getting the same thing and that's when we meet Chris Lara. He was young and full of energy, just hearing him speak about the cars got us excited like when we first started looking. He helped us find the perfect 328 for my wife, he built value and made us feel really comfortable through the whole process. My wife and I are very excited about our purchase and pleased with the service! More

Very helpful staff My car was totalled a few weeks ago (not my fault)... And now I'm in the market for a new car. So I came in and was helped by Ron. He was really nice My car was totalled a few weeks ago (not my fault)... And now I'm in the market for a new car. So I came in and was helped by Ron. He was really nice and showed me a lot of options in my price range, and we found my next car! More

Very smooth I got my Beamer 550 . Stan and JV helped me out with getting car. Very smooth experience buying my car at WEATHERFORD BMW. N getting it finance was I got my Beamer 550 . Stan and JV helped me out with getting car. Very smooth experience buying my car at WEATHERFORD BMW. N getting it finance was very smooth as well. More