Weaver Brothers Volvo Inc

HORRIBLE CUSTOMER SERVICE Took my car in for a service and it came back with bent trim they refused to fix!! How does the cars chrome trim just unglue itself and bend directly Took my car in for a service and it came back with bent trim they refused to fix!! How does the cars chrome trim just unglue itself and bend directly vertical while driving and me not notice? The service department is a joke and I clearly inconvenienced them. Will never go back here again. Volvo should be ashamed to allow them to be apart of their company. Also, the oil change was $105!!! More

Excellent car buy8ing experience We found the car we wanted on line. Went to Weaver Brothers and the entire transaction went very smoothly. No problems, no surprises, we were quite We found the car we wanted on line. Went to Weaver Brothers and the entire transaction went very smoothly. No problems, no surprises, we were quite pleased throughout the purchase. More

Update on my last review: On 9/20/18, Jessica (which btw I confused the names on my last review. The service advisor's name was Cindy, not Jessica.), who is a customer service On 9/20/18, Jessica (which btw I confused the names on my last review. The service advisor's name was Cindy, not Jessica.), who is a customer service support manager took us in and worked to diagnose the issues happening and to resolve the issue. We do have a concern still of "what if it comes back", but overall we are happy with how quickly Jessica and the Weaver Brothers Volvo responded to the issue and took us in as soon as we were able to bring in the car. More

Volvo 4Life. Imes Family Shopping for a 2018 S90 for over 3 months and was getting discouraged. My wife had a 2 day class in Raleigh, so I tagged along and call my self talkin Shopping for a 2018 S90 for over 3 months and was getting discouraged. My wife had a 2 day class in Raleigh, so I tagged along and call my self talking her 2010 S80 Volvo to Weaver Brothers Volvo for the yearly inspection. While checking out the show room, “that’s when I met Allen Stuart the man that God use to answer are prayers. We live in Jacksonville N.C. and have gone to Wilmington N.C. Volvo (parkway), Newbern N.C.(Volvo),& Brentwood Volvo (St. Louis, Mo). Everybody at the dealership was nice, we highly recommend Weavers Brothers for your next vehicle. More

Excellent Had excellent service with this dealership...I have a Volvo s60 had it repaired for the ABS system and flooding from the sunroof. Had excellent servi Had excellent service with this dealership...I have a Volvo s60 had it repaired for the ABS system and flooding from the sunroof. Had excellent service the service attendant was excellent he provided outstanding service ...His name is Mick Buckland Mr. Weaver needs to know what an asset he is to his business. I would also like to mention Chuck Steffani...but outstanding employees. More

Horrible Service and Repairs Had $2400 worth of work done and Weaver Bros. said car was free of oil leaks. Had to take car to another dealership to have repair that should have be Had $2400 worth of work done and Weaver Bros. said car was free of oil leaks. Had to take car to another dealership to have repair that should have been done by Weaver Bros. and most of their work re-done. Another $800.00 Weaver Bros. did not stand behind their work or the volvo warranty, repair it once and never pay for it again! Lifetime warranty is not worth paper it's written on. Warranty repairs are left to individual dealership and no other volvo dealership will warrant another dealerships work. Consumer beware this company is a rip off. More

Purchased a Volvo from Weaver Brothers After doing lots of research and visiting other sales departments we selected the Volvo 2015.5 S60. The other dealers we visited and cars we considere After doing lots of research and visiting other sales departments we selected the Volvo 2015.5 S60. The other dealers we visited and cars we considered were: Audi, BMW (my previous car), Lexus and Mercedes. Our sales person at Weaver Volvo, Fred, was knowledgeable and professional with no pressure on us to buy. We selected the new Volvo because of its safety features, it uses regular gas (the other luxury cars don't) and because of its peppy drive and lovely interior. That along with all of its high tech features and excellent warranty made it the car we purchased. While we were quite impressed with the Audi too, in the end, economics and safety won out. After purchasing, Fred spent the time needed to brief us on our features and get the car linked into the Volvo app to make the transition easy for me. I traded in a 2003 BMW 325XI so my car technology comfort was low. That changed with Fred's help. Looking forward to driving my new Volvo for many years. More

At Weaver Brothers I found a beautiful Saab 9-3 convertible. The salesman was very generous with the test drive, allowing me much more than a quick circle around the block (as is typical of many ca convertible. The salesman was very generous with the test drive, allowing me much more than a quick circle around the block (as is typical of many car stores). The car itself was top quality. We struck a very satisfactory deal, and the title & licensing details were handled perfectly. These are great people to deal with. They've been in business at least 50 years and enjoy a well-deserved reputation for honesty and integrity. I recommend the store without reservation. More

I had a terrible and horrifying incident with my car and quickly called to try to get my car in for service. These jokers laughed and made jokes. It was an hour after this happened, and when I tell you it w quickly called to try to get my car in for service. These jokers laughed and made jokes. It was an hour after this happened, and when I tell you it was a bad incident, it was BAD and extremely TERRIFYING. I drive Volvos to feel safe and did not feel that way. Their jokes added fuel to the fire and I would NEVER give them my business because of this. They sounded like inconsiderate uneducated dummies. Customer service? NONE. Insensitive? VERY. More