Back

Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
210 Reviews

210 Reviews of Webb Chevy Plainfield - Service Center

Sort by
January 19, 2024

After recommending $7700 worth of repairs after oil change, failed to call back to schedule repairs after being told about MaxCare Extended Service Plan coverage we had on vehicle. More

by jpwaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Kendrick Tag#353
Jan 23, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a Manager reach out to you to discuss this further.

January 17, 2024

It was well organized and the lounge area for customers was very well kept. Thanks More

by sorieyillah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 16, 2024

Prompt, friendly, professional service and nice waiting room. Was able to get in right away for an oil change and tire rotation. More

by Malski1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
Jan 18, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 10, 2024

I was very disappointed with the length of time my service took. I had a 2:00 appointment for an oil change and it was not done until after 4:00. It would have been nice to have a service person come More

by elud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

December 20, 2023

Always Love going to Webb Chevy. The Service Department people are all amazing! They are easy to talk to and give you all the answers you need. More

by heathersotir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellingson
Dec 22, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 04, 2023

Although a short interaction I could tell that the people care about their service. Took the time to answer any questions I had and helped find a discount when they didn’t need too. Will be back! More

by svegas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellingson
Dec 06, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy to hear everything went well and look forward to seeing you again soon!

November 29, 2023

Great quick visit for an oil change. Everything was clearly explained to me about the care of my car. More

by blmot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are happy to hear everything went well and look forward to seeing you again soon!

November 28, 2023

speechless. I paid 6200.00 to fix my car. Issue not resolved. Now my car stalled and shakes with a noise in the engine. Afraid to drive it as it may not restart More

by TAMMYSEBBY
Recommend Dealer
No
Employees Worked With
Dakota
Dec 01, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a manager reach out to discuss this further.

November 27, 2023

Great place to buy a vehicle and it was a pleasant experience I would recommend Webb Chevy to anyone who would be looking for a vehicle More

by bob.palomino
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you again soon!

November 22, 2023

Everybody’s very nice and helpful. They took me in right away with no problem. More

by bgjarnutowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Hack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Batliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Shampine, Melissa Randall, Charles Ellingson, Heather Polarek
Nov 25, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy to hear everything went well and look forward to seeing you again soon!

...
4
...