Webb Chevy

Very supportive, in addition to helpful advice on my car and as well as experience and as well as experience More

Very informative. Tim was awesome and made everything fast and easy. I would definitely recommend.. Tim was awesome and made everything fast and easy. I would definitely recommend.. More

Timothy was very helpful and made sure I considered all of my options before making a purchase. Although I was at the dealership longer than expected, he made sure I was comfortable and was very patient wi of my options before making a purchase. Although I was at the dealership longer than expected, he made sure I was comfortable and was very patient with the process of deciding on whether or not to trade in my car and get a new one, or just get my car repaired. When Timothy had to take care of another client, he sent in a trusted sales colleague to close the deal, including his manger. They were all very helpful. More

Everyone at the dealership helped make the experience as enjoyable and smooth as possible. I would highly recommend other! enjoyable and smooth as possible. I would highly recommend other! More

Timothy Henry! Great representative , he told me I was in good hands and he meant it. Great representative , he told me I was in good hands and he meant it. More

Tim, our salesman was fantastic. He was patient and thorough, not pushy. The initial experience with him was great. Things went south when the dealership left us sitting in the lobby He was patient and thorough, not pushy. The initial experience with him was great. Things went south when the dealership left us sitting in the lobby waiting on the finance mgr for at least 1 .5 hours after we made the purchase decision. We walked out after another family was taken ahead of us despite having been told that we were next. The purchase order that we were provided (which was needed to secure outside financing) was incorrect, so it couldn't be sent to our creditor. I called early Monday morning and spoke with Tim who recognized that the info on the purchase order was incorrect. Tim assured me that he would send over the corrected document as soon as he finished a mtg. We waited hours for the corrected purchase order to be emailed. Instead of sending the document, Finance manager Naz Zaiden called me and apologized for the wait the day before and repeatedly stated that it wasnt his fault. Naz prolonged the process unnecessarily, keeping me on the phone so he could attempt to sell me additional warranty coverage. He refused to supply his offer in writing via email so that my husband and I could review and discuss it. Instead, he insisted that he be able to speak with my husband by phone to give the offer. I gave my my husband's contact information and he said that he would call when we hung up. Naz never called my husband and never sent the corrected purchase order to our creditor. It took repated emails and two additional hours to receive the purchase order. As it was now the end of business for our creditor, this delayed final approval of our loan and issuance of the cashiers check to make the purchase. Once again on the day of pickup, we were left sitting in the waiting area for well over an hour despite multiple phone calls and text messages in advance to coordinate pickup. Despite our efforts, lack of communication at the dealership left us waiting because Naz did not even know that we'd arrived. Finally, Naz tried to convince us that the written arbitration agreement that the dealership has you sign isn't actually forfeitting the right to pursue legal action through the courts. He spent a good 20 minutes arguing that the document doesn't mean what it states very clearly. Then this older man came in and confirmed that our understanding was correct. There was more drama with Naz but this review is already too long. Bottom line: Naz will literally say anything to upcharge you with additional warranty coverage and get you to sign documents that may not be in your best interest. He is the epitome of the "sleezy car salesman" except that he's a finance manager. More