Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Webb Chevy
Oak Lawn, IL
1,806 Reviews
Webb Chevy has been a trusted dealership for over 20 years. We are a family-owned and operated business that strives to make all our customers feel like they are a part of the Webb family. Beyond some of the best deals, we provide our customers with one-on-one customer service with staff that genuinely cares about your experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,806 reviews
April 23, 2024
WEBB CHEVY IN OAK LAWN SELLS SALVAGED VEHICLES! I purchased a 2023 Tesla Model 3 from this dealership on 4/12/24. The salesman, Connor, went over the Carfax report and confirmed multiple times tha I purchased a 2023 Tesla Model 3 from this dealership on 4/12/24. The salesman, Connor, went over the Carfax report and confirmed multiple times that the car was never totaled or salvaged. I was also told I would be obtaining the warranty that transfers from the previous owner. I found out less than 24 hrs later from Tesla that the car I purchased from Webb Chevy is in fact totaled. I called Webb Chevy to ask why Tesla has the cars V.I.N. in their system at totaled and Webb Chevy has been ignoring my questions and have provided no further updates as to why they sold me a salvaged car. I decided to return the car at the dealership on Tuesday 4/16 due to the fact that the managers did not know how they had a salvaged car in their lot that they ultimately sold to me. The manager Chaz never once asked why I was returning the car. I had to go back to the dealership on 4/17 to demand my down payment back immediately which was sitting in the office. They never called me to pick up my check. The dealership obliged and handed me back my full refund and never once apologized or explained what happened. What an aweful experience. I now get knots in my stomach every time I drive past Webb Chevy. More
by JeffMemishi
April 22, 2024
GREAT HELP. 10/10 JOB. Great at explanations, breaking down of processes, and transparency. No problem. 10/10 JOB. Great at explanations, breaking down of processes, and transparency. No problem. More
by Rob
Employees Worked With
April 19, 2024
Good with appointment timing friendly good customer service clean ....positive people working well together thanks service clean ....positive people working well together thanks More
by OKIAMTIRED
Verified CustomerApril 19, 2024
Excellent customer services. Work was good but the wait time was a little too long. Work was good but the wait time was a little too long. More
by kmoore51
April 18, 2024
The service advisor Josh Campbell was great. Aside from Josh, I left the service center feeling like I wasted my time because I am unable to tell if anything was done by mechanics to rectify the Aside from Josh, I left the service center feeling like I wasted my time because I am unable to tell if anything was done by mechanics to rectify the problem that previously occurred with my vehicle. On Saturday, April 13th my breaks were not fully functional while I was driving and could not come to a full stop. I received an alert that read "Break System Failure 62 MPH Top Speed". This situation was extremely scary and could have possibly caused a major accident. Please also note this is now my 4th vehicle alert/warning received within a year of purchasing a 80k + vehicle. From the information gathered from the provided report, it appears the mechanics determined that an after market device plugged into the "aldi" may be a factor. Please note the "after market device" is simply a dashcam to help prevent theft to the vehicle. Most importantly, please note the warning alerts "Service Steering Column Lock", "Service Traction Control", and "Forward Collision System Unavailable" all occurred prior to me purchasing the "after market device" aka dash cam. In closing, I felt like my scary and extremely dangerous situation wasn't taken seriously. I just hope and pray my breaks don't go out again and was later discovered the mechanics didn't properly evaluate my vehicle. More
by oohwe
April 18, 2024
Great salesman and good service Adrian answered every questions. I ask thank you for service questions. I ask thank you for service More
by knightivan96
Employees Worked With
April 17, 2024
Adrian is the best. He made us feel welcomed, he listened to what wanted for a car and price. He made us feel welcomed, he listened to what wanted for a car and price. More
by lsiple1968
April 17, 2024
John Hickey and Car Joe was great, go through everything with you. Great service ever with you. Great service ever More
by amckeown226
April 16, 2024
Breyana has no communication with her guests, she never called me back to give no updates at all. called me back to give no updates at all. More
by mvaladez6
