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Webb Chevy - Service Center

Oak Lawn, IL

4.1
480 Reviews

480 Reviews of Webb Chevy - Service Center

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December 05, 2022

Ronald Thomas, Cesar Ayala, and Dan are attentive, cooperative, kind and knowledgeable. You have an amazing team that needs to be recognized and celebrated🎊🎈🎊 More

by fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN the Mechanic, Ronald Thomas
Dec 07, 2022 -

Webb Chevy responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

December 04, 2022

The guy named Josh was very helpful and kept me informed about the situation with my car. More

by walker3564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and look forward to seeing you next time!

December 01, 2022

I was unfairly treated by some of the employees that were extremely unprofessional and disrespectful to me. I contacted the general manager and he investigated the issue and offered me an acceptable apology More

by 374thcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Hack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Formentini
Dec 03, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sad to hear that this has happened. Please let us know if you would like to speak with a manager again.

Dec 03, 2022 -

374thcc responded

Not at this time. The general manager informed me that he would be addressing the issue and making necessary changes.

November 25, 2022

It was a pleasure to talk to everyone there. Everyone has helpful and went out of their way to make my experience (a part recall) as painless as possible. Everything was explained to me withou More

by jambo12
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of those who worked with me.
Nov 29, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 24, 2022

TO ME THE PRICE WAS TO HIGH. I DIDN'T HAVE BRAKE FLUID IN MY CAR. WEBB GAVE ME AN OIL CHANGE IN JULY, DID NOT CHECK MY BRAKE FLUID. More

by dollywally43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
Nov 26, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this has happened, please contact the service manager Sean to discuss this further at 708-398-6714.

Nov 26, 2022 -

dollywally43 responded

I wi contact the service manager, Sean on Monday, 11-29-2022. Thank you....

November 23, 2022

I would never take my vehicle here again, or would I ever recommend this place. The service manager, Shawn, and this Hispanic lady that works with him, they both are incompetent and liars. They both should b More

by KRISSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback, we are sorry to hear that this has happened. Please contact the service manager Sean to discuss this further at 708-398-6714.

November 23, 2022

Our appointment was at 2 PM. After waiting until after 3 PM we checked on the status of our oil change. No one had started working on it because the technician had been pulled of More

by lcmreed
Recommend Dealer
No
Employees Worked With
We don’t know the names of specific employees.
Nov 26, 2022 -

Webb Chevy responded

Thank you for sharing your feedback, we are sorry to hear that this happened. Please contact the service Manager Sean at 708-398-6714 to discuss this further.

November 21, 2022

They took excellent care of me. Very happy about my purchase. Daniel was very hands on. More

by pdenise2314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Moldovan
Nov 23, 2022 -

Webb Chevy responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 20, 2022

Daniel worked with me and he was excellent, he listened to what I wanted and explained my options to me More

by aneesahwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 22, 2022 -

Webb Chevy responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 19, 2022

Alicia was very helpful and understanding. She was the best part of the service visits. More

by ldinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia McCall
Nov 22, 2022 -

Webb Chevy responded

Thank you for all your kind words, we truly appreciate it and hope to see you again soon!

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