Webb Hyundai Highland

Have an intermittent issue with my infotainment system going blank and pixelated at random times. They did not see the issue while I was there. I had video of the issue and they did not ask to see it. Was going blank and pixelated at random times. They did not see the issue while I was there. I had video of the issue and they did not ask to see it. Was told to just bring it in when it occurs again. Issue still not fixed. More

I paid $500+ for pads and rotors on my rear brakes. I thought brake replacement would have a lifetime warranty at that price. When I looked over my paperwork, there was no information regarding a warra I thought brake replacement would have a lifetime warranty at that price. When I looked over my paperwork, there was no information regarding a warranty. Secondly, I had to take my car back due to the driver’s side rotor turning rusty and the brakes were making a grinding noise when the car was in reverse or when making a stop. The explanation given at the dealership was I had only driven my car 200 miles since replacing the brakes and that was the reason why. The rust was cleaned off the rotor and I was sent on my way. I had the repairs done at the dealership and no where else because I didn’t want to be hassled by shoddy workmanship. Now I don’t trust them. I shouldn’t have to ask for the old parts just to have proof the repairs were actually performed. Today, the rotor in question is absolutely rusted back over. The other one not so much. I will be taking my car to an independent mechanic to get their professional opinion on what condition my brakes are currently in. My mind is not at ease when driving. More

I had purchased two cars at this dealership and very happy with the sales staff especially Laurie and greg happy with the sales staff especially Laurie and greg More

Kristen and her team made purchasing our next vehicle a seamless and efficient experience. I appreciate her knowledge, professionalism and her genuine interest to win our business. We are looking forward t seamless and efficient experience. I appreciate her knowledge, professionalism and her genuine interest to win our business. We are looking forward to referring friends and family to her and this location. More

I was treated very well and kept informed on the progress. They also helped me set up the Genesis app on the car as I had purchased it used. progress. They also helped me set up the Genesis app on the car as I had purchased it used. More

Oil change took almost 4 hours. Long time to sit for 77 yr old woman. Long time to sit for 77 yr old woman. More

When we talk to people, they are very good. We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswer We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswered. More

A little disappointed about how long it took to get a part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but once the part was received service was quick so I really appreciate that! I am not sure if this the right place to post this but Isaiah (I believe a porter) was ABSOLUTELY AMAZING!!! He was so helpful when he essentially didn’t have to be. He went above and beyond to help me when I showed up to drop off my car after service hours. He was so considerate and offered to get me out of the heat and offered a cold drink while he needed to find paperwork I needed to fill out. Every company needs an Isaiah!! He went above and beyond!! Give him a high five from me!! He was the sweetest! We also were out in the lot looking at the new Santa Fe when Kevin Z. Came out to talk to us. We are not in the market for a new car just yet but when we are I would love to deal with Kevin! He was personable and professional! More

It's very difficult to find because I'm looking fir a Genesis sign. I understand that there's going to be an actual genesis building in the future but until then signage needs to be better Genesis sign. I understand that there's going to be an actual genesis building in the future but until then signage needs to be better More

Timely, no hassle, clean, respectful. They just didn’t wash my vehicle at the end They just didn’t wash my vehicle at the end More