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Webb Hyundai Highland - Service Center

Highland, IN

4.3
346 Reviews

346 Reviews of Webb Hyundai Highland - Service Center

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August 24, 2024

The staff was knowledgeable and friendly, they directed me to the waiting are and offered me beverages and snacks while they completed the Maint. service on my G80. I highly recommend you to go there and c More

by saulreyes87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

I bring my car here for service all the time. Courteous, and quick and friendly. More

by snebesnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

My car was in the service department for over a month and then I found out that the hold up was due to the name on my extended warranty that I purchased, being different from my name. The name is different More

by cherie.chidi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 23, 2024

Appointment set via web for 2 recalls on genesis g80 2weeks in advance. Received a call day before appointment to go to a different location. 1 recall was done, they had to order a part for the other o More

by bafleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merriville service location
Aug 26, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 23, 2024

Great. Service, the customer service waiting room.Ideal snacks.Welcome there again.We'll let my friends know to come there again More

by TEGRICHMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

The service here is always amazing. Everyone one here greets you with respect and smile. Will recommend to all friends and family More

by Q. Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 22, 2024

Great service but agree with other patrons, the facility sits back and is easy to miss since remodel. Looks like a brown cardboard box. Need better solution or option for GDI engine treatment. What Webb More

by chillbassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and may have a Manager reach out to discuss this further.

August 21, 2024

Very nice and friendly people they tell me what they’re doing and is done in a good amount of time More

by richardton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Always friendly and efficient. Really appreciate the car wash for sure. Very convenient and close. More

by lisa_ann_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Need better signage, let people know where service is located. The signage was not sitting out. Hidden by cars that were being cleaned for people that were purchasing new cars. More

by dawkeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and may have a Manager reach out to discuss this further.

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