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Webb Hyundai Highland - Service Center

Highland, IN

3.6
37 Reviews

37 Reviews of Webb Hyundai Highland - Service Center

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March 03, 2022

Can't fix my problem and it has been over a year! Very frustrating for me! More

by dbsmedstad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Gentz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 03, 2022

I am not happy with this dealership at all. See my comment on Sure Critic. More

by Tom B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Gentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Castresana, Dana Douglas, Shannen Kennelly, Emma Ferrarini, Kaitlin Gettinger
Mar 04, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 03, 2022

We always have great service with the maintenance and service staff. Adam is always willing to answer any question I ask, a very bright spot at Webb. More

by woodyarmy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 22, 2022

A representative called to remind me that it was time for service. They were ready for me at my appointment time, were very polite and helpful with questions I had and completed the work in a timely manner. More

by dancai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Webb Hyundai Highland Team, Vanessa Rosales
Feb 23, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 18, 2022

Webb Hyundai highland always makes sure my needs are taken care of. I got texts through out my service letting me know when my car was done. More

by kyrie_brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Webb Hyundai Highland Team
Feb 21, 2022 -

Webb Hyundai Highland responded

Kyrie, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 18, 2022

Attentive Service when Justin is working he always makes the entire process so simple, and easy. More

by ejh538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 21, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 17, 2022

My favorite dealership. Everyone is so helpful. Got my initial lease here and went on to buy my dream car thanks to Adam the best salesman More

by arobin822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin pfrommer
Feb 18, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 17, 2022

Customer friendly, keeps you up to date on service on your car. Goes that extra mile to help you understand what's needed to be done. I recommend this dealership More

by timbannon5984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Douglas
Feb 17, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 17, 2022

Staff is very professional,polite,and courteous. Very helpful and not rude. Handles business with care. More

by shmlambe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Douglas
Feb 18, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

February 16, 2022

Was pleased with the service department. While undergoing building repairs the service was professional and not impacted by the construction work going on at the time of my visit. More

by uglyangel74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442