Webb Hyundai Highland - Service Center

They are trustworthy and honest hardworking staff that deserve a raise from corporate. Service department goes beyond their standards and never disappoints deserve a raise from corporate. Service department goes beyond their standards and never disappoints More

Toni B is great in the service department. He is very caring and honest in regards to his customers. Appreciate him greatly. He is very caring and honest in regards to his customers. Appreciate him greatly. More

Timely service, clean & inviting waiting room, very clean washroom, free snacks, coffee, tea. Service rep, Jori, was great washroom, free snacks, coffee, tea. Service rep, Jori, was great More

The front desk workers were nice and the waiting room was clean plenty of snacks and beverages. clean plenty of snacks and beverages. More

I only used your garage 2 times and bought 6 cars from you. I paid for an oil change instead of the free ones, the service was so bad. I gave it another try and happy I did. Some one straighted it out. you. I paid for an oil change instead of the free ones, the service was so bad. I gave it another try and happy I did. Some one straighted it out. Thank you. More

Clean Service dept, advisor made check-in easy and work was completed before I was told it would be. was completed before I was told it would be. More

Clean, friendly, courteous and respectful service center and very knowledgeable staff with great interaction with guests and very knowledgeable staff with great interaction with guests More

Work was done promptly when the parts were there. To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This i To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This is the second time into the dealer for a recall. I made an appointment for the first time, only to be told the part was not it. Service blamed parts for not having it in stock. I made an appointment a week later, being told they would have the part and call to confirm the part was in. I never received a call that the part was in, so I did not drop it off. I advised service that I would be out of town for work, so I would schedule when I was back in town. I was called and told it was time sensitive to return the car to the dealer. When I arrived at my second visit, the service advisor asked me if the parts were in this time. I find it odd that two departments in the same store do not communicate. I was under the impression that the service advisor was in charge of coordinating the repairs. The vehicle was picked up and appears to be ok. The service advisor was overall very pleasant and easy to talk to. More

The service advisor was not knowledgeable about anything. For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, ag For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, again she did not know. I asked her to get another advisor or manager. She then stated nobody was available. I just gave up at that point and said I will find another dealer to take my vehicle to who knows SOMETHING. More

Arrived, got waited on right away and out within the hour. That's my comment hour. That's my comment More