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Webb Hyundai Merrillville
Merrillville, IN
553 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 553 reviews
March 11, 2022
I had a wonderful experience purchasing a new vehicle with Dave Cox. He made the process stress free and pleasant. He was very knowledgeable and was able to find me a vehicle that suited my needs. Even a with Dave Cox. He made the process stress free and pleasant. He was very knowledgeable and was able to find me a vehicle that suited my needs. Even after my purchase, Dave has always been available to answer any questions I have had. He truly goes above and beyond with his customer service! More
by Aristotle
Employees Worked With
Helpful March 11, 2022
They were very helpful time of efficient and I always get what I come for when I shop with you all what I come for when I shop with you all More
by butchab35
Verified CustomerEmployees Worked With
March 11, 2022
I was very satisfied with the service. The service manager was professional, efficient and very informative. The service manager was professional, efficient and very informative. More
by Tinman
Employees Worked With
March 11, 2022
Friendly, quick and convenient. Clean waiting room, timely service and reasonably priced. These guys are the best. Clean waiting room, timely service and reasonably priced. These guys are the best. More
by tlucas3649
Employees Worked With
March 11, 2022
had to go back to the dealer and had to schedule another appointment because they didn't reset the sensors, can't explain why my car is burning oil, and neglected to admit that there is a major issue with t appointment because they didn't reset the sensors, can't explain why my car is burning oil, and neglected to admit that there is a major issue with the engine on the Sante Fe 2017 engine. Service Manager Jim is great, but driver safety needs to be addressed when the engine stops working on the expressway and not to mention I was told to claim the towing bill to my insurance company! More
by margaretvitkovich
Employees Worked With
March 11, 2022
Always great service. I will always bring my car here for services that need done. I will always bring my car here for services that need done. More
by MORGANMALONEY13
March 11, 2022
I like the fact that I was able to book an appointment right away. They were very professional the waiting area is nice too. right away. They were very professional the waiting area is nice too. More
by nehemhyajones
March 11, 2022
The are always sufficient and very professional when i bring my to be serviced.Thank you! bring my to be serviced.Thank you! More
by donnella_love247@ hotmail.com
March 11, 2022
Lots of lost communication. It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also when explaining an issue and they try to sell you a $350 package to fix something that should be covered under a warranty. Not having the vehicle 10 months and being told to purchase more things to make the problems go away. Not a great way to conduct business or value you the customers business. This is a world or referrals and doing customers right. Not challenging them on issues or making them waste time and money to resolve them. More
by pytel6927
March 11, 2022
Advisor is always pleasant, and they get me taken care of in a timely manner. Highly recommend!! in a timely manner. Highly recommend!! More
by a.farr2013
