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Webb Hyundai Merrillville
Merrillville, IN
555 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 555 reviews
March 11, 2022
Lots of lost communication. It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also when explaining an issue and they try to sell you a $350 package to fix something that should be covered under a warranty. Not having the vehicle 10 months and being told to purchase more things to make the problems go away. Not a great way to conduct business or value you the customers business. This is a world or referrals and doing customers right. Not challenging them on issues or making them waste time and money to resolve them. More
by pytel6927
Verified Customer
Helpful March 11, 2022
Advisor is always pleasant, and they get me taken care of in a timely manner. Highly recommend!! in a timely manner. Highly recommend!! More
by a.farr2013
March 11, 2022
The service was awesome and fast. They were nice and efficient. I am willing to take that drive for my next oil change They were nice and efficient. I am willing to take that drive for my next oil change More
by tarahenyard
Employees Worked With
March 10, 2022
Zac is professional courteous and very well knowledged about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back More
by Joshrkisela
Employees Worked With
Other Employees :
Mark Mahaffey
September 02, 2021
The posted price based on MSRP is not the dealer’ suggested. Instead the dealer suggested way more market competitive higher price. Why msrp price is posted instead of dealer’s firm price reflecting suggested. Instead the dealer suggested way more market competitive higher price. Why msrp price is posted instead of dealer’s firm price reflecting all market situation. More
by dchung24
Employees Worked With
Online only
