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Weber Chevrolet Granite City - Service Center
Granite City, IL
18 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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18 Reviews of Weber Chevrolet Granite City - Service Center
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May 07, 2021
Kent from the service dept saved our trip by squeezing us in for a vital repair. We were on a road trip. The truck water pump failed. Kent got the truck fixed and saved us and our trip. Thanks Kent in for a vital repair. We were on a road trip. The truck water pump failed. Kent got the truck fixed and saved us and our trip. Thanks Kent More
by Tim
Employees Worked With
Kent Johnson
Helpful April 14, 2021
Scheduled a service appointment the first time for my one year old truck that buttons on the steering wheel quit working, got me right in and they tore apart my steering wheel only to tell me they didn't hav year old truck that buttons on the steering wheel quit working, got me right in and they tore apart my steering wheel only to tell me they didn't have the part and they would call me when it was in, no problem. Fast forward two weeks still no word, I called them and they inform me the part is in and get me scheduled with another appointment, drop off my truck at 730am to the same polite staff and they call me at 1pm saying they ordered the wrong part and want to keep my truck over night, I will take my vehicle elsewhere for service, made an appointment at Jack Schmitt Chevrolet in O'Fallon Illinois and they have the part in stock. If you're looking for polite staff that don't follow up with their customers this is the place for you. When I bought the $65,000 truck from them the experience was great, I will not be making any further vehicle purchases from them due to this though. More
by Matt Reulecke
Employees Worked With
Service writer, male mid 40s
October 12, 2020
From the moment I walked in the door, I was treated with professionalism and courtesy. Extremely happy with my experience. I would highly recommend Weber Chevrolet. professionalism and courtesy. Extremely happy with my experience. I would highly recommend Weber Chevrolet. More
by Moses Samson
Employees Worked With
Other Employees :
Ms. Schmidt in Service Department was just outstanding in her quality of service.
May 11, 2020
Jason was wonderful!! Highly recommend him for the car you want, he was so patient with me, didn’t make me feel pressured and I got the car I love! you want, he was so patient with me, didn’t make me feel pressured and I got the car I love! More
by Angie
Employees Worked With
May 07, 2020
Kevin Jones has always gone anove and beyond ro help our family. We have bought 3 cars from him. He has been great each time and helpful w service family. We have bought 3 cars from him. He has been great each time and helpful w service More
by Darin.hendrickson
Employees Worked With
March 02, 2020
Jason and his crew are the best! They made the process so easy for us and the amount of appreciation I have for them all is without words. Thank you for all the help!!! easy for us and the amount of appreciation I have for them all is without words. Thank you for all the help!!! More
by Kendralusby12
Employees Worked With
Other Employees :
Zach Copeland , Bill Dalton
March 21, 2018
Very nice customer service. Josh is a great salesman and would recommend him to anyone. Thanks Josh 🙂 I also want to thank Justin Brown for always being so helpful when it com Josh is a great salesman and would recommend him to anyone. Thanks Josh 🙂 I also want to thank Justin Brown for always being so helpful when it comes to my truck. More
by Lulu1977
September 06, 2017
Could not find problem! Poor service, left oil cap off after oil change, had to order new cap. Couldn't find battery draw down on new Chevy only 200 mikes on it. Called Georg Poor service, left oil cap off after oil change, had to order new cap. Couldn't find battery draw down on new Chevy only 200 mikes on it. Called George Weber 15 days straight, no call back! More
by Damngeorge
Employees Worked With
Not sure!
