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Weir Canyon Acura - Service Center

Anaheim, CA

4.9
81 Reviews

81 Reviews of Weir Canyon Acura - Service Center

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December 24, 2022

I bought both my vehicles at Weir Canyon Acura and have been bringing them in for service since then. From checking us in efficiently, recommending solutions to any issues, answering our questions, and the More

by Riyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Villegas
Dec 27, 2022 -

Weir Canyon Acura responded

It's a great pleasure to hear that Miguel went the extra mile to provide you with an amazing service visit! Please never hesitate to let us know if we can help you with anything else. Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

September 30, 2022

I bought my car at this dealership, but there’s a dealership closer to my house that I usually go to for service. I went back to this one and I was highly impressed. I had The best customer service I More

by dcbausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
Sep 30, 2022 -

Weir Canyon Acura responded

It's wonderful to see that you had a fantastic service experience! We look forward to serving you again soon and thank you for visiting Weir Canyon Acura! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

September 21, 2022

amazing , the best, service was great. people were great, service writer was amazing dealership was perfect - always will return More

by bobtysz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos, Roy Hernandez
Sep 23, 2022 -

Weir Canyon Acura responded

We are ecstatic to see that you had a fantastic service experience and we look forward to working with you again! Take care! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

Sep 23, 2022 -

bobtysz responded

thank you again - your guys are all the best

September 14, 2022

Excellent customer service! I always get my car serviced here. The service is completed in a timely manner, with a comfortable lounge to wait for it. Five stars! More

by Mikeeodon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos, Roy Hernandez
Sep 15, 2022 -

Weir Canyon Acura responded

It's a pleasure to hear that you always receive the 5-star service that you deserve! Thank you for choosing us and we hope to see you back here again! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

July 14, 2022

Noise in the front right of car was checked out & we were told what to do to fix it. More

by lstricklin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandex
Jul 15, 2022 -

Weir Canyon Acura responded

We are glad that we were able to fix your vehicle! Thank you for this great review and we hope to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

July 20, 2021

Thank you for taking me without an appointment! Everyone was very helpful and nice! Dropping and picking up my vehicle was the easiest no hassle! More

by MM275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos
Jul 21, 2021 -

Weir Canyon Acura responded

We're here to help and happy that our team was accommodating. We appreciate you stopping by and we look forward to seeing you here at your next service visit. Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

June 13, 2021

Jorge was wonderful and great. He took time to explain the things that needs to be done. He was very patient with us. Thank you. More

by Ann H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 14, 2021 -

Weir Canyon Acura responded

Hi Ann, we are thrilled to hear that Jorge provided you with the experience that you were looking for! We hope to see you soon! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

February 04, 2021

Excellent customer service! I appreciate the loaner vehicle especially when my car is in for extended warranty repair. Communication is top notch. I appreciate the hard work. More

by Like
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos, Roy Hernandez
Feb 05, 2021 -

Weir Canyon Acura responded

It's wonderful to see that you received the service that you were looking for! We can't wait to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

February 01, 2021

Weir Canyon Acura is always prompt and thorough. Getting appointments is easy. The service writers are always the best. It is a pleasure to deal with them. More

by duncandennis80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos
Feb 01, 2021 -

Weir Canyon Acura responded

We are proud of our team and their efforts to constantly provide you with an amazing visit! Thank you for choosing us and we hope to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

January 29, 2021

I bought my car here and after 1 year my car mile range system is broken. I understand the difference range changes of 1-5miles within few second depends on local/fwy/uphill/downhill road. It was normal li More

by Hyun Park
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ian Sampson
Feb 01, 2021 -

Weir Canyon Acura responded

Hyun, We're disappointed that you're dissatisfied with your vehicle and the level of service you've received here. Please don't hesitate to contact me should you like any further clarification regarding your vehicle's mile range system, as this is a normal characteristic of the fuel gauge range. The range moves up and down depending on how you are driving. If you are stepping on the gas the range gets lower and when you are coasting the range increases. Regards, Mike Russell General Manager mikerussell@weircanyonacura.com

Feb 06, 2021 -

Hyun Park responded

I’ve been driving this car for around a year and few months..During the first year this car wans’t like this... If it’s normal, how come it was not like this for 1 year?It’s not make any sense.. Also my friend has same car. Same model same year. I showed to her the video I recorded while I was driving. And she said it definally has problem. her car is not like that. I understand some mile range can be changes depends how much I press the gas pad and drive local or fwy. But I’m not talking about that. It changes 30-60miles within few sec. The max mile range of my car is 380-385 but sometimes it went up to 415miles while I’m driving within few sec!?!!! I was driving in same speeding and the mile range went up and down like crazy! It’s not defin NOT normal.

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