Weir Canyon Acura - Service Center

Every time I have my car serviced at Weir Canyon Acura, the staff is professional, they take care of my needs and the work is always excellent. I will not go anywhere else. the staff is professional, they take care of my needs and the work is always excellent. I will not go anywhere else. More

I bought my 2006 Acura TSX for Wei Canyon and have had it serviced there for the past eight years - my car now has 135,000 miles and running just as smooth as the day I bought it. The service department is e serviced there for the past eight years - my car now has 135,000 miles and running just as smooth as the day I bought it. The service department is excellent and Omar leads the way! More

Replaced a battery on my 2008 TL under warranty and 11 months later the new battery leaked and corroded the cables. The repair manager was rude and told me pay for the repair, over $300. No warranty on r months later the new battery leaked and corroded the cables. The repair manager was rude and told me pay for the repair, over $300. No warranty on replaced battery ??? Told him last time i bring my car to this dealer, out and out crooks, he did not care. I am in the market for a car for my 16 year old, their loss. Do not take your car for repair to this dealer !! you will be ripped off. More

I was sad to be treated like some one non important . The Service was not really good . I bought this car because I like it Still do . Just that the Guys that work here are rude. I'm a younger guy maybe ther Service was not really good . I bought this car because I like it Still do . Just that the Guys that work here are rude. I'm a younger guy maybe there haters because I drive this nice car? . Well after this very bad service I got wont be going here any more . The Location of this place is out of the way !. The inside of this place feels like a Target store simple boring ,cold. coffee is bad. Just Hate waiting for two hours for an oil change !. Save your time don't come for the service cost is crazy HIGH!!!. The car wash is BAD. The customer service is even more bad . You think with what is cost to buy these cars you would be treated better. Well sad to say the cars are very nice just not this dealership team . Go to Riverside ...... More

I am one picky woman. I expect to be treated with respect and courtesy and not like I am a woman by an auto place (which usually means talking down to me). This dealership has been nothing but excell respect and courtesy and not like I am a woman by an auto place (which usually means talking down to me). This dealership has been nothing but excellent for the car purchase which I negotiated instead of my husband, the services - several mileage services and one warranty issue, detailing, well everything. I have always had a car provided when I take my car in. They have workspace available with computers and internet access to help you be productive. Highly recommend. More

Called to get a service price quote, while the guy wasn't exactly rude, he was very dry and unfriendly. Had more questions for him regarding my TL, but his demeanor was very uninviting. Raymond exactly rude, he was very dry and unfriendly. Had more questions for him regarding my TL, but his demeanor was very uninviting. Raymond More

They have an agenda,, which is to pile on the service dollars. The service writers work for commission, they do not have the customer's best interest in mind. dollars. The service writers work for commission, they do not have the customer's best interest in mind. More

I brought the car in for an Air Conditioning Issue. Cold air blew for a short period of time only. As stated on the invoice the service mechanic found two leaks and quoted me an $800.00 figure to repair. air blew for a short period of time only. As stated on the invoice the service mechanic found two leaks and quoted me an $800.00 figure to repair. In not only feeling comfortable with the price tag but the correction as stated on the invoice I decided to take the car to a different shop for second opinion. No leaks were found. The Expansion Valve was found to faulty. Air is working perfectly. For starters making the appointment required three separate phone calls. The seconded call I was hung up on, the other two were over 10 min. waiting periods. Secondly asking for an $800.00 figure for repair what your services guys miss diagnosed. In actuality the Schrader Valves were found to be leaking, in essence a $.50 part x 2. Thirdly leaving two voice mails to Mr. Hernandez to discuss the issue as to which he flatly refuse to call back. Fourthly I paid $65.00 for my car to be miss diagnosed which I would like credited back to my account. This company used to be customer service orientated. Not anymore. There are many places to go to in the area that won’t rip you off. I recommend seeking them out More

Bought my 2000 Acrua in July of 2000 and used their service dept from then until now (June 2011). They do a very good job service-wise on the standard repairs and service items, but my Acura was part service dept from then until now (June 2011). They do a very good job service-wise on the standard repairs and service items, but my Acura was part of a nationwide transmission recall so I took it there to have the transmission repaired/replaced. They took in in and did the replacement (under warranty) without a compalint. However, about 12-18 months later the replacement transmission died on me on the 57 freeway at about 65 miles/hour in the high-speed lane. Talk about terror. This transmission was not replaced free-of-charge despite the fact thatI believe it was still under warranty; that cost me $1600 out of pocket, however, I raised such a stink they did it for cost - at least that's what they told me. Otherwise it would have cost me $3700. Anyway, their service dept is pretty good, although over the past year, it seems to have gone down hill somewhat. They seem to do good work and are relatively quick in their repair turn around times, but one thing you should know is they are very expensive. More

The mechanics stole personal items from our MDX. We expressed out concern to the service manger and were simply dismissed. Now we get calls wondering why we have not had our car serviced from them... T expressed out concern to the service manger and were simply dismissed. Now we get calls wondering why we have not had our car serviced from them... They even go as far as to threaten the validity of our extended warranty because we seek service at another dealer. More