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Wellesley Mazda - Service Center

Wellesley, MA

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14 Reviews

14 Reviews of Wellesley Mazda - Service Center

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March 28, 2024

Brought my car in for a quote for an extended warranty. Everyone was very helpful. Henry was able to accommodate myself with a loaner while the service had my car for inspection. They found an oil leak whi More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Diep
February 08, 2024

Really good service and an appropriate price. Nice waiting area as well. I have been using them for years. More

by simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Craver
May 04, 2023

The entertainment dashboard on my Mazda CX-5 went blank after just a few hundred miles! I called DJ and he invited me to come by right away. He showed me I'd accidently turned it off by doing a "long" pres More

by Peter Flanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Bonanno, Cole Wright, DJ Bonanno
December 06, 2022

My salesperson, Gerald Quek, was extremely professional and knowledgeable. With the assistance of his excellent team, he managed to locate and expedite the lease paperwork for my 2023 Mazda CX-5 Premium P More

by mbrockwood40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and Kim, Gerald Quek
May 31, 2019

I feel ripped off because I had service at Wellesley Mazda today. There was recall on my Mazda 6 rear brakes. The e brake stopped working because of whatever the defec More

by Rob4533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katherine Bourdeau
December 01, 2016

Great place and service! I have never drove a Mazda before I came to Wellesley Mazda! Anthony was my sales consultant and he was a very knowledgeable in the model I was intere More

by Jenny123
Recommend Dealer
Yes
Employees Worked With
Anthony Centeio
September 10, 2015

Horrible misleading service Wellesley Mazda's service dept is horrible. I purchased a new car from them in June. They had no problem sweet talking me then. I brought it in for se More

by Unhappy consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Craver
January 22, 2013

They might be great when you're paying them, not when you want to get your NEW car fixed on their warranty... I bought a 2011 Mazda 3 here in late June 2011. By the end of 2012 it was making this awful hi More

by cmadden7435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max, Bill Iannelli
January 09, 2013

This dealership has the worst customer service and overall quality of service I have ever encountered. Do NOT get your car serviced there. In addition to being charging too much, you can also expect More

by BCarswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Associate and Manager
June 02, 2011

Always had a great experience with this dealeprotrship both with the service department and sales department. I bought my 2003 Mazda Protege here and the flexibility of the hours in the service department More

by burke3669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Burke
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