14 Reviews of Wellesley Mazda - Service Center
Bought my CX9 from Wellesley Mazda July 2009 and have had it in for service twice. Staff is very friendly, efficient, and accomodating. Looking forward to the cosntruction being completed. I have nothing bu it in for service twice. Staff is very friendly, efficient, and accomodating. Looking forward to the cosntruction being completed. I have nothing but positives to say and would definitely recommend for sales and service More
I bought my car from Wellsley Mazda in 2007. The last 2 years has been wonderful. I bring it in for regular service and I have had a great experience every time. They get me in and out quickly and my car i years has been wonderful. I bring it in for regular service and I have had a great experience every time. They get me in and out quickly and my car is washed every time. Its so easy booking my visits on line, and they are great about sending out email reminders. I wouldn't take my car anywhere else. I definitely plan on buying my next car from this dealership as well. More
I feel that both the sales and service teams over at Wellesley Mazda do an exceptional job. From handling my original lease, to the buy-out to any minor service issues that have come up they have made Wellesley Mazda do an exceptional job. From handling my original lease, to the buy-out to any minor service issues that have come up they have made everything proceed seamlessly. The entire staff goes above and beyond when it comes to customer service. With my most recent visit, I had emailed one night informing the dealership about an issue with my drains. I received an immediate response back, but even better I received a phone call first thing the next morning. They let me know that everything was all set, new parts had been ordered and they would arrange a time for me to bring the car in. They have been very pro-active with anything I bring to their attention. It is for this reason I have already sent two friend and family members to them to buy cars and will continue to do so in the future. More
I had a decent experience getting my car serviced (typical maintenance plus investigation for some faulty parts). The mechanic was very professional and courteous, and called me a few times to detai (typical maintenance plus investigation for some faulty parts). The mechanic was very professional and courteous, and called me a few times to detail what he was doing and how they were progressing. The service was completed within the day and I picked up my car with no hassle in the evening. I realize this is not description of my experience is not outstanding/unusual in any way, but I'm adding this because some of the other Mazda dealerships around Boston have gotten pretty bad service reviews so I wanted folks to know that Wellesley Mazda was a reasonable option. More