Wellesley Toyota

I hold on to my cars for a long time because I do not look forward to the car buying experience, even being armed with all the information I can gather online, still very unpleasant. After 1 mediocre and look forward to the car buying experience, even being armed with all the information I can gather online, still very unpleasant. After 1 mediocre and 1 very unpleasant experience, the 3rd time was the charm with Rey Lima! Everyone at this dealership was very friendly and Rey's excellent customer service put it over the top! I'll definitely recommend Rey and this dealership! More

the sales man named Dan, an old nice gentleman, happy to talk with and make the deal, then go to finance room talked with a guy, advise me to put an alarm from toyota for 600$, when I come back found the MS talk with and make the deal, then go to finance room talked with a guy, advise me to put an alarm from toyota for 600$, when I come back found the MSRP for toyota alarm is 300, feel cheated, what a shame, of course I leave a very bad feedback for this dealer and advise all of my friends avoid this dealer. More

I went to Toyota of Wellesley to see a specific car I'd found online. After driving it, I decided to wait and think about it. Lenny was super friendly, positive and professional - there was no pressure, no found online. After driving it, I decided to wait and think about it. Lenny was super friendly, positive and professional - there was no pressure, no sales-y gimmicks, just a respectful acceptance of my decision. The next day I emailed and told them I'd decided against the car, but wanted to see some others. Lenny already had 2 to show me when I arrived, and I really felt that he'd taken my interests and considerations to heart. The first one was perfect - a 2008 Corolla LE with low mileage - except that it had some dings on the door. Shaun agreed to fix that, they gave me a VERY generous offer on my trade-in, and I left feeling like I'd gotten a very fair deal. When I went to pick up the car, I couldn't even tell there'd ever been any damage - it looks absolutely new! I am very happy with my car and VERY happy that I was able to work with Lenny. Definitely ask for him if you go! More

I gave a five star rating to the people of Toyota of Wellesley because of their friendly atmosphere and the great prices. My sales representative Shaun Fisher made me feel right at home, answered all my Wellesley because of their friendly atmosphere and the great prices. My sales representative Shaun Fisher made me feel right at home, answered all my questions and when push came to shove was able to beat the competitors prices. I strongly recomend Toyota of Wellesley to anyone in need of a new or used car or truck. Don't forget to ask for Shaun! More

I recently purchased Toyota Sequoia Limited 2006 from Ray Lima. He was very friendly, knowledgeble and helpful. His customer service was excellent. I am happy and love my car!! I highly recommend Lima. He was very friendly, knowledgeble and helpful. His customer service was excellent. I am happy and love my car!! I highly recommend this dealership to anyone interested in a toyota. Thank you. More

Having gone into this dealer without having done my research, I have to say that I believe I came away with as good a deal and a level of customer satisfaction as if I was fully prepared. They found m research, I have to say that I believe I came away with as good a deal and a level of customer satisfaction as if I was fully prepared. They found me a Highlander in excellent condition (in a KBB sense) for what I was willing to pay, which was at the lower end of the range for this car. Jeff was informative and trustworthy, commented on the cars we looked at objectively, and always tried to be helpful. Shaun's manner was more blunt and concerned with the bottom line. The price was good, and although there was not much give in the asking price they did throw in a free ipod plug and offered to install another feature at cost. The car came serviced with the 30,000 mile service and with new Yokahama tires which are of excellent quality. They were not able to remove all the stains from the passenger seat as I requested, but except for some wear on the driver's seat and a couple of very tiny blemishes the car looks and feels like new. I am waiting to see if my back can adjust to the seat, which causes me to squirm a bit in discomfort. This dealer does not offer certified cars, which probably contributes to their pricing schedule, but the cars come fully serviced. The one issue I had was resolved as best as could be possible --- the car's last service was recorded at 25K, the car was being sold with 37K, and there was no record of the 30K service. Jeff said they had provided the 30K service at the dealership but I was not given access to these records until I spoke with Eric, the service manager. Upon hearing my concerns about the 30K service, he personally reviewed the servce records and inspected the vehicle and reported his findings in detail over the phone. Although he could not verify that the car had been given an oil change at 30K, the dip stick appeared very clean (as was the car as a whole) and there was no other indicator which would suggest the oil had NOT been changed. I learned by phoning the dealer which had serviced tha car for the lessee that Toyota dealers are very meticulous at keeping service records for their cars and making them available as needed. Eric authorized release of the service record which they performed on this car when it came in, which helped to allay my concerns. Eric went way out his way to respond to me as fully as possible; this and the fact that they fully serviced the car gave me more confidence in its condition. After this experience, and additional conversations with Jeff and Greg, I am very impressed with the service dept and look forward to bringing the car here for regular services. More

I usually dread the purchase of a new vehicle due to the aggravation and hassle but my experience with Toyota of Wellesley was actually positive and enjoyable (yes, I said enjoyable! This is what buying a n aggravation and hassle but my experience with Toyota of Wellesley was actually positive and enjoyable (yes, I said enjoyable! This is what buying a new car is all about!). I had done all my research and I had previously been communicating with more than 10 other dealers in the area. Since I’m from NJ, it was critical that I find not only a competitive price but also a dealer I could completely trust. Honesty goes a long way when you are negotiating out-of-state by phone and email and I dealt with some real arrogant, ignorant people at some of the other dealerships. Toyota of Wellesley beat the competition and I secured a new 2009 Rav4 Limited for a great deal and in record time. I dealt with Joe O’Connell and his professionalism, responsiveness, and courtesy go unsurpassed. I called him in the morning and we closed the deal by that same evening. Joe answered my every question and concern, he did not pressure me for a minute, and I felt extremely reassured by the purchase. When I drove to MASS. to secure the vehicle, there were no surprises, no hidden fees and the reassurances were confirmed by Joe’s friendliness and eagerness to show me every function and detail of my new car. I requested several additional accessories that were installed and working like a charm. I honestly could not have imagined a more seamless and positive experience. THANK YOU TOYOTA OF WELLESLEY AND JOE O’CONNELL FOR A FIRST-RATE BUYING EXPERIENCE!! I highly recommend this dealer without exception and you should not waste your time with other dealers. More

Based on my experience, I would highly recommend buying a Based on my experience, I would highly recommend buying a car from the pre-owned center at Toyota of Wellesley. I had been looking for a vehicle fo Based on my experience, I would highly recommend buying a car from the pre-owned center at Toyota of Wellesley. I had been looking for a vehicle for a couple of weeks before coming to this dealership and had done a lot of research on my car of choice, the Scion XA, prior to this. It was the third Scion XA I looked at and I found their representation of the car, which I had found listed online, to be accurate. It was in pristine working condition. The salesman, Jeff, is as honest and down-to-earth as people come. He's very good at communicating often and clearly, so I felt informed of every step of the process. And there was no pressure, which was very different from my experience at other dealerships, and much appreciated. The value in the car was unmatched. I'm on a tight budget, so I'm glad I made the hour-and-a-half drive there to look at it. It saved me over $2000 (and that's off of the competitor's negotiated price; over $3000 less than the competition's list price). The dealership even gave the car it's 30K service when the odometer reading was at 28K, in effect saving me a bit more there. Everyone at Toyota of Wellesley was helpful and organized. They even provided me information on how to dispose of (and get paid for) the broken-down car that I was replacing. I would definitely do business with them again. More

Buying a car is usually something that causes much lots of anxiety but I have to say my overall experience with Wellesley of Toyota (and especially Lenny) was outstanding. After spending less then 30 minu of anxiety but I have to say my overall experience with Wellesley of Toyota (and especially Lenny) was outstanding. After spending less then 30 minutes going on a test drive and reviewing the pricing details I decided to buy the car on the spot. I would definitely recommend this dealership (and ask for Lenny!) More

As the family designated car buyer, I have bought/help bought 30+ cars over my lifetime, including many Toyotas. My recent experience buying a Prius at Toyota of Wellesley has been one of the easiest and bought 30+ cars over my lifetime, including many Toyotas. My recent experience buying a Prius at Toyota of Wellesley has been one of the easiest and straight forward transactions that I ever had. I worked with Greg Lavin there, he was knowledgeable, helpful, and honest. He steered me to through the various options in order to get the one with the features that I was looking for at the best price. As a result, I was able to get the car that I wanted at a price that works for me without wasting any time (the whole transaction from test drive to papers was less than 1 hour total). Although I have been biased in the past towards larger dealers, Toyota of Wellesley was very competitive offering large dealer pricing with the benefit of small dealer service. I would definitely recommend them if you are considering a purchase. More