Wellesley Toyota - Service Center

Car shopping was not fun until I went to Wellesley Toyota. At the dealership close to my home I felt very pressured to buy a car THAT INSTANT and left feeling as though I had completely wasted their Toyota. At the dealership close to my home I felt very pressured to buy a car THAT INSTANT and left feeling as though I had completely wasted their time even though I clearly explained that I was just beginning my search. As someone who has only had hand me down vehicles I was excited to shop for my very first new car but was discouraged by the attitudes of some of the dealerships. I called Wellesley after seeing the vehicle online and being satisfied with their asking price. They were incredibly helpful on the phone and encouraged me to go in and test drive. There was absolutely no pressure to buy right then and there and I even brought my parents in for a 2nd test drive and they were very patient with all of our questions. Needless to say I signed the papers on my second visit. Wellesley Toyota has a wonderful staff, very upfront with their prices and vehicle information/ I will definitely be returning in the future when I need another car and will recommend Wellesley Toyota to my friends and family that are looking for a car. Love my Matrix!!! More

Recently, I had expressed concern about labor overcharge of 15 minutes. Ron Caswell contacted me and volunteered to make the situation right with a credit to my credit card for the overcharge. That respons of 15 minutes. Ron Caswell contacted me and volunteered to make the situation right with a credit to my credit card for the overcharge. That response is something I appreciated and my opinion of the dealership has gone from neutral to overall positive. Thanks You! jordanM More

We bought our car from Jeff and the service department has been dreamy. Nothing but nice caring people who want you to be happy. How often does that happen? There was a recall on a part in my car, th has been dreamy. Nothing but nice caring people who want you to be happy. How often does that happen? There was a recall on a part in my car, they called me and said 4 hr! I came with laptop worked off wifi and did not miss a beat, not to mention it was done in 3 hrs! More

Thoroughly pleasant experience from the initial phone call to driving away with the vehicle. The facility, sales process and salesmen were very accommodating to our shopping with children, doing trade-in call to driving away with the vehicle. The facility, sales process and salesmen were very accommodating to our shopping with children, doing trade-in and selecting the right vehicle. They made it as quick and pleasant as it could possibly be. More