Werner Hyundai

New Car Experience My wife and I went into look at a Palisade Limited. They had a Sierra Burgundy one on the showroom floor which really caught our eyes. We were warml My wife and I went into look at a Palisade Limited. They had a Sierra Burgundy one on the showroom floor which really caught our eyes. We were warmly greeted went over the vehicle and we were interested, so they took it off the showroom and we drove it around. I told them I wanted to lease the vehicle and I had a trade in. I told them the least I would take on my trade in and was told they would to that. Although you can't buy or lease a vehicle in a hour, we had enjoyed our time with all of the personnel we came in contact with. We also don't live in Fl so there was more paperwork to complete. This was a very pleasant experience for us. More

Mostly good I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as th I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as though she ever left, as she was there helping other customers. What did I do wrong???? Whatever her problem was it ruined my experience at the dealership today, as well as my day. Phil, another consultant stepped up and helped us. I received no apology, but another snippy answer from Lisa when I asked to forgo my car wash. More

Service on my vehicle I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee and that is Marcus. Marcus has always been the person I go to for service needs or problems and he make sure that they're handled with no issues of having to keep being the vehicle for the same reason. I am would like to thank the wonderful mechanic for doing a awesome job as well. More

Routine Maintenance My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/ My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/10. Overall, 9/10. More

Genesis Concierge Service for my new G-70. Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was gr Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was great. More

Excellent Customer Service I had such a pleasant and warm experience with James and BLT. They treated me with such respect, Southern hospitality and, sincerity for my needs. I l I had such a pleasant and warm experience with James and BLT. They treated me with such respect, Southern hospitality and, sincerity for my needs. I left excited and happy in how well they made my overall experience. They definitely set the standard for Hyundai as a whole. Great Sales Advisors to work with and I would definitely refer them to others who are looking to buy. More

No hassle, 500 miles away. The ease of which my purchase was handled still blows me away. There was never a moment of suprise or negativity. The negotiation was simple and quick The ease of which my purchase was handled still blows me away. There was never a moment of suprise or negativity. The negotiation was simple and quick, the finance was easy and adjusted to my requests, and i had the car delivered from over 500 miles for not a penny more. Best experience I've ever had in any dealer, and im glad i went though these lengths to find my beautiful Veloster N. More

Service ...not at all My car 2014 2014 Equus Ultimate. In the past 2 years I have been in for service 3 times. Each time cost me at least 3 hours of waiting, at least le My car 2014 2014 Equus Ultimate. In the past 2 years I have been in for service 3 times. Each time cost me at least 3 hours of waiting, at least least 3 phone calls. First time was air conditioner problem (had an appointment with them). After 4 hours I demaned a loaner, which was supposed to be provided anyway. Next day I called, they had backed my car off the edge of the lift, bursting the tire and gouging the rim. Took 4 days to fix. Picked car up. After driving 10 minutes, still not cooling. Service said I needed to lower windows to get hot air out before it would cool. Service manager told them to check it again. Next day car was finally ready. 7 days to fix! Last time was possible alternator failing. 2 other service providers had checked system and reached same conclusion. Took it to Werner Hyundai with no appt. asked for shuttle ride, told it would be 1/2 hour... 3 hours later it came. They kept my car 3 days, found no problem. I loved that car but will not accept that kind of service. Traded the car for a new E450. Werner Hyundai offered to buy it for $16,000.00. Mercedes dealer gave me $22,000.00 in trade-in. More

new Sonata transaction Marion was great on the phone to get things started. She was off the day of my purchase and I dealt with Tony, Louis, and Kyle. All were helpful and Marion was great on the phone to get things started. She was off the day of my purchase and I dealt with Tony, Louis, and Kyle. All were helpful and professional. Great place to buy a car! More

Melissa makes everything better . There was a mixup with my appointment and Melissa was able to get me in and not only that but it sure my comfort while I waited which was not a long . There was a mixup with my appointment and Melissa was able to get me in and not only that but it sure my comfort while I waited which was not a long wait at all. Excellent service More