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Werner Hyundai
Tallahassee, FL
1,270 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,270 reviews
July 30, 2020
Marcus called to resolve service dept problems Had problems getting a response from the person I was directed to contact to get service on my new Genesis. Bought in January and the April service to Had problems getting a response from the person I was directed to contact to get service on my new Genesis. Bought in January and the April service took several attempts to get it serviced. Couldn't get a call back from multiple messages left on the service rep's phone. A month ago, left messages for 4 days then finally made them give me someone else to help. Tried the last three days to find out about the second scheduled servicing and after 4 left messages and three days of no response, I went for a higher level and talked to Lydia. She said she would get me a response. Got a call back from Marcus who wants me to go through him in the future, providing contact information that will make sure I get a response. More
by michaelbegood55
Employees Worked With
D Langley, Lydia, Marcus
July 28, 2020
As always Marcus was respectful, professional, and helpful. I had a lot to get done, but he got me in and out in a timely fashion. Obviously I don't want to spend my time and money in the service dep helpful. I had a lot to get done, but he got me in and out in a timely fashion. Obviously I don't want to spend my time and money in the service department, but he works to make it an excellent experience. More
by MICHAEL
Employees Worked With
Marcus
July 28, 2020
Great experience buying a new car here. Every associate we interacted with was pleasant, knowledgeable and interested in ensuring that we had a good experience, even in the post COVID-19 world. we interacted with was pleasant, knowledgeable and interested in ensuring that we had a good experience, even in the post COVID-19 world. More
by genr8rgirl
Employees Worked With
Pat, Kyle
July 26, 2020
They were helpful in finding a car to match my asking price. They tried to make the purchasing process easy and convenient. Michael was very helpful. price. They tried to make the purchasing process easy and convenient. Michael was very helpful. More
by lassiterb3
Employees Worked With
Michael, Ms. D
July 26, 2020
The service was great. I was kept informed. However, due to the covid-19 pandemic, I never saw anyone come and wipe the tables and chairs off. I was there for 1 1/2 hours; people came and went and no one wa to the covid-19 pandemic, I never saw anyone come and wipe the tables and chairs off. I was there for 1 1/2 hours; people came and went and no one was sanitizing the tables and chairs as people left. More
by Hyundai
Employees Worked With
Service Dept
July 25, 2020
Great experience at the Werner Hyundai Genesis dealership The customer service provided for my Genesis cars has always been great and, with the spin-off of that division, the Hyundai dealership has really upp The customer service provided for my Genesis cars has always been great and, with the spin-off of that division, the Hyundai dealership has really upped their game. Everything goes smoothly, from the appointment time to the loaner car to returning the car when promised and sparklingly clean. Marcus Ancheta is the contact person I've worked with and has always given me great service. If you choose to wait for your car to be service, the facility is well-equipped whether you choose to relax or work, complete with wi-fi, Starbucks coffee, water, and snacks. More
by RUTHDEBUSK
Employees Worked With
Marcus Ancheta
July 24, 2020
I am always impressed by the service I receive from the service department in particular in Lindsay Harrison took care of me even though you guys were very busy service department in particular in Lindsay Harrison took care of me even though you guys were very busy More
by Mpsliz
Employees Worked With
Lindsey Harrison
July 23, 2020
Great staff that was very knowledgeable and met my needs. Also good deals on brand new cars that are very affordable. My customer service experience was amazing Also good deals on brand new cars that are very affordable. My customer service experience was amazing More
by Awhite
Employees Worked With
Sales person Austin Avery and finance department Mrs Tensley
July 15, 2020
Awesome staff and amazing deals Everyone was very nice and professional and made me feel like part of their family. The process was fast and easy and the sales associate, Austin was Everyone was very nice and professional and made me feel like part of their family. The process was fast and easy and the sales associate, Austin was polite and patient and not pushy. LB in finance was amazing as always. This was our 6th Hyundai and I will always go to Werner for their awesome customer service and family feel. More
by Cubanredneck
Employees Worked With
Austin and LB
July 13, 2020
Very professional dealership with helpful sales staff. Austin worked closely with me to get the best vehicle that fit my wishlist and met my needs. Austin worked closely with me to get the best vehicle that fit my wishlist and met my needs. More
by Mama's Ride
Employees Worked With
Austin Avery
