Werner Mazda | Page 261

Always a pleasure to deal with the service Dept friendly and professional. I’m very happy with everything. I bought my car a year ago along with the maintenance package and you people at Werner Mazda are and professional. I’m very happy with everything. I bought my car a year ago along with the maintenance package and you people at Werner Mazda are definitely the best!! More

Great Service After traveling around to many different dealerships, I ended up at Werner Mazda and was met with great customer service and an amazing deal on my new After traveling around to many different dealerships, I ended up at Werner Mazda and was met with great customer service and an amazing deal on my new vehicle. I highly recommend this dealership/company to anyone looking to purchase a new vehicle. More

Great experience at Werner! Jess Kinney is great to work with! I've been leasing SUV's from Werner for well over 10 years and they never disappoint! The sales staff have been gre Jess Kinney is great to work with! I've been leasing SUV's from Werner for well over 10 years and they never disappoint! The sales staff have been great to work with as well as their finance department. Thank you! More

Very good service. Loved that it was all text and videos to show me what was wrong with the car and the prices. Easy to get rental car. Was nice and easy! to show me what was wrong with the car and the prices. Easy to get rental car. Was nice and easy! More

A good sales experience I found this dealership to be easy to work with. There were no hard-pressure sales tactics nor did the dealership, sales person, or finance person ma I found this dealership to be easy to work with. There were no hard-pressure sales tactics nor did the dealership, sales person, or finance person make you feel uncomfortable. The process started off online and ended at the dealership. The dealership was excellent at being ready during scheduled appointments, and when time came to close the deal, it happened fairly quick and efficient. The Finance person was easy to work with and did not pressure us to purchase any add-ons other than letting us know what is available. There is a general sense of the dealership wanting to work with you, fostering a low-pressure sales tactic that allows you to take your time and be comfortable, which is appreciated. Their pricing was fair and competitive, and did not require a significant amount of negotiation, games, or leg-pulling to get to a fair price, which is also appreciated. One area of improvement would be their automated email system early on in the sales process. You get emails from what appears to be an actual individual, but it was apparent their email were sent automatically which did lead to some confusion and duplication of messages. The sales process could be a bit more personal and less automated at the start. I would recommend this dealership to friends and family as I went into the car buying process with anxiety and not looking forward to dealing with a high-pressure culture and sales tactics, and left feeling good about my purchase and happy that the experience was enjoyable. More

Wonderful experience. The new building is wonderful and comfortable. The sales team was very knowledgeable and helpful in my car buying process without being pushy. They The new building is wonderful and comfortable. The sales team was very knowledgeable and helpful in my car buying process without being pushy. They answered all my questions patiently and, once I decided to move forward with the sale, made all the paperwork easy and picking up my car a quick, smooth process. I had to return the same week for an inspection, and the service department was very accommodating to my lack of appointment and got the inspection done right away. I definitely recommend Werner for sales and service! More

Great experience! No hassle. Fast and simple process top down. Rob my sales consultant was Excellent- very knowledgeable and pleasure to work with. Highly recommended. down. Rob my sales consultant was Excellent- very knowledgeable and pleasure to work with. Highly recommended. More

I found everything from the moment I met my salesman (Cam) to doing the paperwork with the finance guy (Jay) a simple and low-pressure process. I never felt like I was being “sold” and I never felt take (Cam) to doing the paperwork with the finance guy (Jay) a simple and low-pressure process. I never felt like I was being “sold” and I never felt taken advantage of. It was an excellent and really fast process! More

Fast and friendly From first contact, this dealership was proactive in responding, informing, making a fair and competitive offer, and setting up a timely test drive. From first contact, this dealership was proactive in responding, informing, making a fair and competitive offer, and setting up a timely test drive. The purchase process was friendly and accommodating, and we had our new car before we knew it. More

Smooth, Friendly Experience Accommodating and thorough upon making an appointment. Performed service more quickly than expected. Prices generally reasonable and good promotions, Accommodating and thorough upon making an appointment. Performed service more quickly than expected. Prices generally reasonable and good promotions, though some services can be pricey but that's to be expected with a dealership. Good communication through the process. More