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Werner Mazda

4.8

312 Lifetime Reviews

1050 Gold St, Manchester, New Hampshire 03103
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Call (603) 626-6666

312 Reviews of Werner Mazda

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October 15, 2018

"Inspection sticker"

- neal.ericson55

Prompt, fast, accurate service. Inspection sticker. Xxx xxx xxx xxx xxx xxx xxx xxxx xxxxx xxxx xxxx xxxx xxxx xxxx xxx xxx xxxx xxxx xxxx xxxx

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Lupo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Helpful
October 15, 2018

"Visiting friends"

- jocelineboucher

I found going to Werner Mazda was almost like visiting friends. All the staff were very efficient and helpful. We are very happy with our car purchase.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Flood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Hammond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cameron Landry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Oct 15, 2018 -

Werner Mazda responded

Thank you Joceline!! Enjoy your new CX-5!!

Helpful
October 13, 2018

"Car buying with ease "

- Parkway

I’ve been looking for a gently used car and it’s been stesssful, until I met Rob. Rob found me my perfect car! Thankyou

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jess Kinney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jenn Lupo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
john obrien
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Trabucco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 13, 2018

"Excellent Dealership"

- Jce

Rob was very helpful and knowledgeable about the cars. Was able to be in and out with a car in a short period of time. Would highly recommend!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 12, 2018

"Outstanding Customer Service "

- kasdigha

Despite having another Mazda dealership right down the street, I still make the 40 minute drive up from Lowell for even a basic oil & filter change. That's how good the staff of Werner Mazda is. Your vehicle will given excellent technical care and the service is unmatched.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jenn Lupo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
john obrien
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donna Coppola
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 10, 2018

"Awesome experience for my 6"

- Guitarghuy2377

Werner Mazda was super quick with my 5k mile service, then they were able to do the work to add Android Auto to my car. The whole process took about 2 hours and was 100% complimentary. This is my second vehicle I have purchased from Werner, and I could not be happier.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jenn Lupo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
john obrien
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 10, 2018

"Friendly"

- wonof10

First time bringing my car in for service and I was out of there in less than an hour. Friendly customer service. Will go back.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jenn Lupo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Trabucco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 10, 2018

"15k service"

- dunleavyje

When I purchased my new car from the dealership, the service department was highlighted and so was the fact that I didn’t need an appointment for normal maintenance. My first couple of experiences have not been as expected. This time I arrived and was told that they couldn’t get me in and that I would need to come back in an hour. Which I did, and they got my car in. My issue is that it took almost 2 1/2 hours out of my day. I am not seeing the value in making a special trip to the dealership to service my car when I can get the same thing at other Mazda dealers or service stations.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!! I hope we see you again in our service department and we can make it up to you with a superior experience

Helpful
October 10, 2018

"Repeat Customer"

- themarinos905

Everything went smoothly. We arrived at an agreement without too much of a problem. This is the second time that we have leased from Werner, with Cameron Laydon as our salesman.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Trabucco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
October 04, 2018

"Excellent sales team"

- raebatch

Start to finish, the goal of the sales team was to get me into the perfect car for me! Rob worked with me and kept in contact for more than a month, looking for the right car. Fair negotiations. Pleasant staff. Excellent experience! Thanks Rob and the team at Werners!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Oct 15, 2018 -

Werner Mazda responded

Thank you for the review!!

Helpful
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