1,647 Reviews of Werner Mazda - Service Center
Incredible customer service from beginning to end. Was given full explanation of what was to expect. Would recommend to anyone Was given full explanation of what was to expect. Would recommend to anyone More
Dear Werner Mazda Team, I am writing to express my sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille o sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille of my vehicle. Although this issue was not covered under the standard Mazda warranty, your team went above and beyond to resolve the matter at no cost to me. This level of commitment to customer satisfaction is both rare and commendable. Your willingness to stand behind your product and ensure that I left fully satisfied did not go unnoticed. It reflects a deep sense of integrity and professionalism that speaks volumes about your dealership and the people who work there. Please extend my thanks to everyone involved in making this right. I will not hesitate to recommend Werner Mazda to others and will certainly return for future service and vehicle needs. With gratitude, Mark Kidd More
Did a great job for a good price, as always. ..a big difference in regards to dealerships ..a big difference in regards to dealerships More
Always please with the professionalism that Mazda shows. Work always done in a timely manner. Work always done in a timely manner. More
I arrived early, but was taken in right away. The video provided let's me know exactly what my vehicle status is. Nice feature. Comfortable waiting area also. Happy regular customer for both of o The video provided let's me know exactly what my vehicle status is. Nice feature. Comfortable waiting area also. Happy regular customer for both of our CX5's. Lorri helped me this visit, but Russ has also with the same cheerful greeting. Dylan always says hello(by name) whenever he sees me in the waiting area. More
Excellent service department. Dylan did a wonderful job. Everyone that I interacted with at the dealership was personable, and professional. Dylan did a wonderful job. Everyone that I interacted with at the dealership was personable, and professional. More
What an amazing experience, I would recommended this dealer to anyone looking for a vehicle. Everyone I came into contact with was very nice and helpful . dealer to anyone looking for a vehicle. Everyone I came into contact with was very nice and helpful . More
Awesome service, at Werner mazda you will be well taken care of, trust me between Lorri, Dylan, Russ, Shannon you’re covered. Love Werner Mazda Zoom Zoom care of, trust me between Lorri, Dylan, Russ, Shannon you’re covered. Love Werner Mazda Zoom Zoom More
Everyone I have dealt with in the Service Dept. has been very personable and professional. I feel confident that my vehicle will be well taken care of when I had the keys over. The car wash after has been very personable and professional. I feel confident that my vehicle will be well taken care of when I had the keys over. The car wash after the service is completed is a nice touch. More
I needed to replace a new alloy wheel (I curbed it! ) and Jake Eisan coordinated with the Service department to get a quick look and verify an exact part #, going above and beyond expectations. Dylan Ga ) and Jake Eisan coordinated with the Service department to get a quick look and verify an exact part #, going above and beyond expectations. Dylan Gallagher helped coordinate a reasonable future service date, based upon part delivery expectations and it worked out well. Shannon Fogarty kept me apprised throughout. Nicely executed, good team effort. Reasonable cost. More