Werner Mazda - Service Center

The video review of the inspection and issues was incredible. Absolutely a must from now on! Easy dealing with the service advisor. Pricing was a bit steep (changing spark plugs for $270 is a lot, an incredible. Absolutely a must from now on! Easy dealing with the service advisor. Pricing was a bit steep (changing spark plugs for $270 is a lot, and declined) but glad to have experienced folks suggesting work that would be good to be done while under the hood. Thank you! More

Always a pleasure to deal with never have had a problem with the staff very professional people with the staff very professional people More

Lorri was super accommodating and helpful. She squeezed me in to a very busy saturday without an appointment and secured me a courtesy vehicle for the day with no issue. Thanks Lorri! She squeezed me in to a very busy saturday without an appointment and secured me a courtesy vehicle for the day with no issue. Thanks Lorri! More

Service desk needs to acknowledge each person upon arrival in a prompt manner despite race. I believe we’re all paying for whatever services we are there for.so each person should be appreciated. Tha arrival in a prompt manner despite race. I believe we’re all paying for whatever services we are there for.so each person should be appreciated. Thank you. This was not my first time experiencing this issue. More

I am always pleased with their service. I like the fact that a video is sent letting me know what has been done and an overall look and explanation of the work that has been done. I like the fact that a video is sent letting me know what has been done and an overall look and explanation of the work that has been done. More

I am continually surprised at how long it takes for service. I had an appt. for a state inspection and it took two hours. Granted I am not a mechanic, but I have owned cars for 40 years and a state i service. I had an appt. for a state inspection and it took two hours. Granted I am not a mechanic, but I have owned cars for 40 years and a state inspection shoudln't take 2 hours. Everyone is nice, the video is a nice feature, the waiting area is great, the time it takes for service is always too long. More

Russ was great, the way everything was handled from drop off to pick up. Big plus is a loaner even the dealership where I bought my car wouldn’t offer a loaner. Big praise for Werner off to pick up. Big plus is a loaner even the dealership where I bought my car wouldn’t offer a loaner. Big praise for Werner More

Great customer service. ..repairs completed as promised and on time. Love working with these folks! ..repairs completed as promised and on time. Love working with these folks! More

Lori was very knowledgeable and helpful. She let me know about the special deal on tires even though mine would still pass inspection. She let me know about the special deal on tires even though mine would still pass inspection. More

They provide excellent customer service. You can feel how much they care about their customers from sales to service. Everyone is always smiling! You can feel how much they care about their customers from sales to service. Everyone is always smiling! More