1,647 Reviews of Werner Mazda - Service Center
I've been doing business with Werner Mazda for almost 15 years and have always had a pleasant, professional experience. I highly recommend their dealership. years and have always had a pleasant, professional experience. I highly recommend their dealership. More
Everyone was kind and very helpful. .Such a wonderful team They listen, and completed the work as promised. Dealership is extremely clean and provided great choices of coffee, water and snacks. team They listen, and completed the work as promised. Dealership is extremely clean and provided great choices of coffee, water and snacks. More
Excellent service visit as always. Work done well and in timeframe expected. Kindly gave me a loaner vehicle to use while mine was being serviced. Shannon followed up to make sure everything went well. timeframe expected. Kindly gave me a loaner vehicle to use while mine was being serviced. Shannon followed up to make sure everything went well. More
I brought my Mazda CX5 in for an oil change & state inspection as I do each year. I like the fact that Jake in the service center (who worked on my car) sent a video to my phone for me to watch when he inspection as I do each year. I like the fact that Jake in the service center (who worked on my car) sent a video to my phone for me to watch when he found things that needed repair / replacement. I feel I can trust the service department with the needed repairs / replacement found. Also, Russ followed up to make sure I was completely satisfied with the service. More
I was there almost 2 hours for an inspection...way too long. The service could have been a bit quicker. I was the only person in the waiting area. Not sure the people I work with so I don’t feel it is app long. The service could have been a bit quicker. I was the only person in the waiting area. Not sure the people I work with so I don’t feel it is appropriate for me to rate anyone but can’t submit the review without doing so. More
Great customer service. Clean and organized dealership. Professional group of people. All have a smile and ready to greet customers coming in to buy cars or for service. Professional group of people. All have a smile and ready to greet customers coming in to buy cars or for service. More
Great job Lorri Moore! You made it stress free and were very friendly and fair. I'm very impressed with every aspect of the Service department. very friendly and fair. I'm very impressed with every aspect of the Service department. More
Service was fine but you don't offer rust treatment service for our mazda and I think is an important aspect of optimun maintenence. This is my only advice. service for our mazda and I think is an important aspect of optimun maintenence. This is my only advice. More
Very pleased with getting my car fixed during a recall. I made the appointment easily and wit a loaner vehicle it wasn’t an inconvenience at all. made the appointment easily and wit a loaner vehicle it wasn’t an inconvenience at all. More
The video was great! Thank you. I am very impressed by this dealership in all areas From sales to service. I appreciate the reminders I get and the attention to detail. this dealership in all areas From sales to service. I appreciate the reminders I get and the attention to detail. More