Werner Mazda - Service Center

As always, a quick check-in with my service order waiting for a signature, a comfy chair available in the waiting area, and prompt work. for a signature, a comfy chair available in the waiting area, and prompt work. More

It was extremely convenient to get a rental car for several days of service. The stuff was very friendly and willing to explain details of required work several days of service. The stuff was very friendly and willing to explain details of required work More

It was a great experience from start to finish. Everyone was polite and welcoming. I really enjoyed the video of the innards of my car. was polite and welcoming. I really enjoyed the video of the innards of my car. More

Appreciate the great customer focused approach and that I don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive se don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive services that I don't need. More

Always a good day when I get to go to Werner Mazda and receive exceptional customer service. Greeted promptly by Al and Dylan. My service was done quickly and my car was washed so I was able to get in receive exceptional customer service. Greeted promptly by Al and Dylan. My service was done quickly and my car was washed so I was able to get in my way. More

Thorough analysis of my vehicle with video link and excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. More

Dealing with Lorri Moore in the service dept. is always an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M More

Pleasant, courteous, helpful, efficient. Lori provided excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! More

The service was done in a professional manner. I did not have an appointment but was given an appointment for later that day. I bought the car in and it was determined that my left front axle was leaking an have an appointment but was given an appointment for later that day. I bought the car in and it was determined that my left front axle was leaking and they needed to keep the car since it was not safe to drive. Werner gave me a loaner car which they always do if they need to keep the car for an extended period of time. They also recommended that I get my front brakes replaced which I said okay to. The car has 81,424 miles on it and the front brakes had never been replaced. The axle leak was done under warranty. The only reason I am not giving 5 stars is that I and the service person had forgot to apply the service 10 percent off coupon which would have been a $43 savings. This was done on 12/22. More

The service center is terrific. Very professional and friendly crew. The shuttle service to take me to work and back was a great benefit. I have always been impressed with this crew. This is my second friendly crew. The shuttle service to take me to work and back was a great benefit. I have always been impressed with this crew. This is my second CX5 from Werner. I will probably buy my next there as well. More