1,647 Reviews of Werner Mazda - Service Center
Excellent customer service, nice friendly employees, fast and excellent services clean and pleasant showroom competitive prices and excellent services clean and pleasant showroom competitive prices More
Always very professional. The service is exceptional. Videos are informative. The shuttle service to and from workplace is a plus. This is my second CX5 through Werner. Wil The service is exceptional. Videos are informative. The shuttle service to and from workplace is a plus. This is my second CX5 through Werner. Will probably be a forever customer. More
Super fast and didn’t try to sell me something I didn’t need. I’ll come here forever. need. I’ll come here forever. More
Very clean and professional, minimal wait time for service and the complimentary car wash is always appreciated service and the complimentary car wash is always appreciated More
This is the 1st time I’ve encountered an issue with my oil change. The oil light went on the next evening while I ran errands. Werner Mazda’s Service Ctr was quick to respond the following morning. They b oil change. The oil light went on the next evening while I ran errands. Werner Mazda’s Service Ctr was quick to respond the following morning. They brought my car back to the Service Ctr and out my car as well as addressed my concerns about the oil plug.!I would have appreciated a video of the entire recheck of my engine. Did they check more than for the attachment of the filter and plug? Can a diagnostic test tell me if my engine was damaged or should be concerned about its longevity? More
Werner Mazda has very good service and equally great employees. The fix on my car was lengthy but being able to sit there and do homework while waiting made the wait go by quickly. employees. The fix on my car was lengthy but being able to sit there and do homework while waiting made the wait go by quickly. More
My inspection and routine maintenance at Werner was excellent as always. I've always had a good experience at this dealership and actually enjoy getting to hang around in the showroom while I wait for excellent as always. I've always had a good experience at this dealership and actually enjoy getting to hang around in the showroom while I wait for my car. You can tell that the people who work here really enjoy working together and it makes for a good environment for customers as well. More
I brought my 2019 CX-9 in for an oil leak. It was getting pretty messy on my driveway in the vehicle's regular parking place, and there always seemed to be a drip area where ever I parked the It was getting pretty messy on my driveway in the vehicle's regular parking place, and there always seemed to be a drip area where ever I parked the car. Before coming to the appointment, I had to add a quart of oil. I was quickly greeted and as quickly the service team logged me in. Off to the waiting area I went and within about 30 minutes my CX-9 was done. It was simply a cracked gasket at the drain plug, quickly found and fixed, no charge. This was a service with a smile, in and out in a jiffy. And this getting to the heart of the problem in short order is exactly what I've found with every problem I've encountered. This is why I like bringing my Mazda back to Warner Mazda for service. More
Always excellent service. Love the videos the techs make of the service call. Helps me understand what has been done. Very easy to make an appt online. I feel that Werner ser Love the videos the techs make of the service call. Helps me understand what has been done. Very easy to make an appt online. I feel that Werner service is very honest, never tries to get me to do maintenance that isn't needed. They also explain what is necessary and what can wait to be done later. BTW, Donna, the admin is the greatest! She makes my day every time I see her! More
Good service as always. However it would be nice to have a better explanation of tire wear. What does 6 mean? What does 7 mean? is that 6 out of 10? Or 6 mm left? If mm, However it would be nice to have a better explanation of tire wear. What does 6 mean? What does 7 mean? is that 6 out of 10? Or 6 mm left? If mm, then what is new? How much life is left in the tread? More