Wesley Chapel Honda

Exceeded My Expectations The service at Wesley Chapel Honda has always been great, but this experience exceeded my expectations. Tito Guzman made a difference in this visit b The service at Wesley Chapel Honda has always been great, but this experience exceeded my expectations. Tito Guzman made a difference in this visit because he helped educate me on what services should happen when and why, which I appreciated. Also, when I had an issue with my tires he went above and beyond to get me information from the manufacturer for the warranty. People like Tito care and are committed to exceeding customer expectations. More

Great Customer Service - Upfront Pricing Tito does a great job of communicating to his customers the exact service that needed to keep your vehicle running its best. The up front maintenance Tito does a great job of communicating to his customers the exact service that needed to keep your vehicle running its best. The up front maintenance pricing packages are also very convenient and leave no surprise bills at the end. I will definitely be bringing my car back to Tito at Wesley Chapel Honda. More

Great Service!! I went in for an oil change and tire rotation. Excellent service, customer service and staff! Tito Guzman explained everything about my car. I Definit I went in for an oil change and tire rotation. Excellent service, customer service and staff! Tito Guzman explained everything about my car. I Definitely be back! More

Service Resolution with Mike Spitzig Received new tires from Wesley Chapel Honda. Had issues with the tires from the time I left the facility. Worked closely with Mike Spitzig in service Received new tires from Wesley Chapel Honda. Had issues with the tires from the time I left the facility. Worked closely with Mike Spitzig in service to resolve the issue. Mike was very responsive when ever I contacted him to help me determine the issue. Came in a total of 4 times in a week to try to get the tires to balance and run smooth. Long story short Mike, as well as the service manager and shop manager made sure I received new tires when efforts were made to correct the issue. New tires are running great and are safe. Thank you all and I will be a returning customer. More

Outstanding Efficiency This was my first visit to Wesley Chapel Honda for service or any other purpose. I made my appointment online, to which i was unsure if this would wo This was my first visit to Wesley Chapel Honda for service or any other purpose. I made my appointment online, to which i was unsure if this would work correctly. When I arrived at the drop off point, i was warmly greeted and immediately acquainted with my service advisor; Tito Guzman. From the moment we met I knew I had made the right decision to come to Wesley Chapel Honda. He assured me of the quality service that i would receive and that he'd be in contact through the whole process keeping me update with the work being done on the car. We spoke a few times that afternoon discussing the problems and deciding on a course of action. Tito was incredibly professional and I felt comfortable with the entire process. The car was fixed in short order and my vehicle was made available for pickup upon my convenience. Checking out was an absolute breeze with the kind and pleasant staff at the cashiers desk. And I made sure to thank my service advisor and commit to bringing all of my vehicles to Wesley Chapel Honda for service! Thanks again Tito! John M. CRV, A/C repair. More

A Pleasant Shopping Experience After receiving a number of phone calls from Tony Bolin, I was thinking to myself that times must be pretty tough, because this guy seems to be a litt After receiving a number of phone calls from Tony Bolin, I was thinking to myself that times must be pretty tough, because this guy seems to be a little anxious for us to come in. Because of a pre-planned road trip up north in the very near future, we decided maybe we should go in to see this Tony guy - maybe it was time to trade our 2010 Accord in on a newer one. We made arrangements to meet with him, and I was pleasantly surprised to see that he wasn't anything the way I had stereotyped him. Most salespersons are "pushy", which is a complete turnoff for me. Tony was extremely patient with us, spending a lot of time showing us different models and we even test drove a couple of them. He worked out some numbers for us and it seemed like a good deal, but just wanted to confirm that by visiting another Honda dealer. We explained to Tony that we just wanted to compare prices and promised to get back to him either way. The salesperson at Brandon Honda was "pushy" for one thing and then they told us there was no way Wesley Chapel could offer us the deal we told them they made without losing money. Were we liars? We then knew we needed to go back to Wesley Chapel Honda and, again, met with Tony as promised. Making a decision on which model would best fit our needs was the most difficult. Tony explained all the features of each one and didn't try to lean us towards any one in particular. We've had Accords for a number of years and decided to stick with it. When Tony had all the numbers worked out for us, we knew we made the right choice. It was a real pleasure working with him - he's a real asset to Wesley Chapel Honda. Salespersons like him make car shopping a pleasant experience. Hope he's still their for our next purchase! . More

Awesome experience! We went in to look at used vehicles. Started with wonderful service with Anthony on the lot and ended with wonderful service in the finance department We went in to look at used vehicles. Started with wonderful service with Anthony on the lot and ended with wonderful service in the finance department with Sean. I would definately recommend this dealership to anyone looking to buy!! Steve Link and Jennifer May More

The best car buying experience Ive ever had If you’re like me, you get a migraine when you think about having to buy a car. It's the worry that comes with wondering if you’re getting a good dea If you’re like me, you get a migraine when you think about having to buy a car. It's the worry that comes with wondering if you’re getting a good deal and the anxiety of the entire negotiation process. My husband suggested that I take one of our cars up to Honda and trade it in... WITHOUT HIM. I spent the entire weekend thinking about everything I would say and how "I wasn’t going to let those guys push me around", lol. My first and only car buying experience was when I was 18... I'll never forget the sales guy trying to talk me into a new Cavalier that had extensive hail damage and telling me "the Texas sun was hot enough that it would pop them out". I am now in my 30's and it is my motto to always have backup :) I did my research on this dealership over the weekend and was surprised to find that they had over 270 reviews on google and 4.5 starts. That in itself is an accomplishment in the automotive industry. I noticed that Tony Snyder had numerous fans raving about his customer service and personality, so I called and made an appt for 10 am on Monday. I was immediately greeted when I walked in the door by several friendly employees asking what they could do to help me. Tony promptly walked up and introduced himself and I was immediately put at ease by his demeanor. I explained what I wanted to do and he went back to crunch numbers for me. He never once pushed me to give him a social security number etc. He was back to me in a jiffy and we discussed a couple of changes. I am not kidding when I tell you that I walked in at 10am and walked out at 11:05am Monday morning with a car deal ... COMPLETED!!!! Can you believe that? Needless to say, my car buying experience was so far above excellent that my husband and I actually bought two cars from his yesterday. If you need a car (even if you’re upside down like I was) go see this guy. You won’t be disappointed! When you walk thru the door you can immediately see they have created a customer friendly culture and they are on your side. That’s not an easy thing to find. Thank you, Tony Snyder, for making my car buying experience so pleasurable. . More

Warranty Repairs Overall my experience at Honda Wesley Chapel was good. Tito, my Service Advisor was helpful is getting me set up for my repairs and ensured that my Wa Overall my experience at Honda Wesley Chapel was good. Tito, my Service Advisor was helpful is getting me set up for my repairs and ensured that my Warranty covered all necessary repairs before the work was started. I would recommend this dealership and service advisor as I was pleased with my experience. More

Great service from Mike Camerino I have my three vehicles serviced with Mike Camerino at Wesley Chapel Honda and the service he provides is always exceptional. Mike has superior custo I have my three vehicles serviced with Mike Camerino at Wesley Chapel Honda and the service he provides is always exceptional. Mike has superior customer service skills and is honest and trustworthy. He is the reason why I keep going back to this dealership for service. Please be sure he is appropriately recognized for the awesome level of service he provides. More