Wesley Chapel Honda

My sales person was Kevin Campbell. Kevin was very kind,and professional. He went above and beyond to help me get into the car of my choice. Thank you. Rita Kevin was very kind,and professional. He went above and beyond to help me get into the car of my choice. Thank you. Rita More

My experience was smooth, low stress, & reliable. All personnel with whom I worked were cordial, followed through on all commitments, & treated me honestly & fairly. Damon was my original contact. All personnel with whom I worked were cordial, followed through on all commitments, & treated me honestly & fairly. Damon was my original contact. He gave me an excellent "out-the-door" price on a new 2024. The price he originally gave me WAS the actual price-no hidden charges! Jakob was the sales man working with Damon. He was absolutely on top of it! He was thorough, responding to my questions in an extremely timely fashion & ensured ALL of my needs were met in a very respectful & kind manner! The F & I representative, Jason, helped me obtain a substantially lower APR than my credit union & others. I was very happy with the rate he originally quoted me. When it came time to sign the financing, Jason shared that he had gotten me an even lower APR than we had previously discussed. He could have not shared this & I would have happily signed at the original rate we discussed, never knowing about the better rate. Instead Jason was honest & shared the better rate with me. These gentleman ensured my new car was delivered in a timely manner by very polite & helpful drivers. Jakob even called me to ensure all had gone well with the delivery & that my husband & I were happy with the vehicle. I contacted numerous dealerships across the state. This was the best price I received & the service was unmatched! These gentlemen made it worth working with a dealership completely across the state from our home! Thank you, guys! We'll be back! Nancy & Mike More

Stay as far away from them as you can. The finance department are liars. Be aware, they tell you one thing regarding interest rates and when it goes through the interest rate is higher. The finance department are liars. Be aware, they tell you one thing regarding interest rates and when it goes through the interest rate is higher. Tried to go to management. Finance department lied and management swore to it (as the staying goes). If my rating could be lower it would be a 0. The finance person is not even listed below. More

Only buy a car from here if you don’t want your title. Going on 4 mo the. Still no title. Horrible dealership! Take your money somewhere else Going on 4 mo the. Still no title. Horrible dealership! Take your money somewhere else More

I did a business where I accepted the oil change package and then when I asked for the payoff they included thousands of extra dollars that I was not aware of. I called the seller asking for help to remove and then when I asked for the payoff they included thousands of extra dollars that I was not aware of. I called the seller asking for help to remove these packages and they are still finding out the information for a month. I do not think it is a loyal and ethical sales policy More

The best sales man and the best manager team service by Joshua Castillo we are so grateful Joshua Castillo we are so grateful More

I have check the web and they are scamming the people out of a lot of money. I requested the fiance manager to remove the oil change warranty and the bumper to bumper .I sign a paper and was told to wait 6 w of a lot of money. I requested the fiance manager to remove the oil change warranty and the bumper to bumper .I sign a paper and was told to wait 6 weeks. I have asked the fiance manager to confirm cancelation and is not responding. Very disappointed with wesley chapel honda. I see scams in all departments which I have read reviews and complaints even with the BBB BEURAL. THEY ARE NOT RETURNING MY REPLYS. More

We leased a CRV in October 2022. I went in with the current ad with a lease payment for $327.00 per month. Our salesman, Zach refused to honor the ad. I should have got up and left. I went in with the current ad with a lease payment for $327.00 per month. Our salesman, Zach refused to honor the ad. I should have got up and left. That is straight up fraud. The ad was published by Honda Wesley Chapel and clearly had not yet expired. To make matters worse, they cut and damaged my custom license plate frame. Zach promised he would replace it. It's been 4 months and 3 trips to Honda to find out the status and was told it was ordered but never showed up. Zach ordered it once, but when it doesn't show up, the any responsible salesman should be an adult and make a call to find out what happened to the order. But Zach was too lazy to even do that. He kept stuck on the excuse that it's been 4 months and there's nothing he could or would do about it now. Eventhough it's his fault it has gone this long since we've checked on it 3 times ateady. The plate was under $20.00 and damaged by Honda, so it is there responsibility to replace it. I'll guarantee Zach made more than $20.00 when selling us the car and as a salesman, it is very shortsighted to not live up to your word and definately ruin ANY future business with Honda. A $35,000.00 car and he screws his customers over $20.00 and refuses to honor Honda's current ad. NEVER DEAL WITH ZACH. He has no integrity and is dishonest. More

Worst experience of my life with this car dealer. The mortgage is still not transferred after almost 3 weeks. After multiple follow ups i am still unable to find solution to this. Would not recommend The mortgage is still not transferred after almost 3 weeks. After multiple follow ups i am still unable to find solution to this. Would not recommend this dealer to anyone More