Wesley Chapel Honda

Jay Fox, salesman, was a great help. Spent time with us to walk through all of the cars bells and whistles. He is well educated on the Honda inventory for sure. Only slight ding to the dealership was the to walk through all of the cars bells and whistles. He is well educated on the Honda inventory for sure. Only slight ding to the dealership was the wait time to get in with finance. To be fair, it was a busy day and I saw at least 5 cars being sold while we were there. The introduction of the tablet signature process was a nice touch though - sign once and a simple tap for all remaining signatures. More

Mostly Good!We shopped two dealers for a new 2020 Mostly Good! We shopped two dealers for a new 2020 CRV-EXL. Both cars had exactly the same options from the manufacturer. We decided to buy from We Mostly Good! We shopped two dealers for a new 2020 CRV-EXL. Both cars had exactly the same options from the manufacturer. We decided to buy from Wesley Chapel Honda and paid approximately $700 more than their competitor. For the extra $700 we got many extras not included in the competitors offer including: Lifetime Drive Train Warranty unlimited miles and unlimited years. 2 years free maintenance including oil changes. Window tint to State Regulations guaranteed for lifetime. Permeate Premium Plus Appearance Protection Treatment including warranty for exterior paint damage and interior upholstery damage. Hand painted pin strips All Weather Protection Package including Upgraded Floor Mats, Cargo Tray, Nitrogen Tire Fill, and Splash Guards. At first I was put off in that the above addons were already added to the car and we did not have the option of not adding them. Turns out the I am very happy to have the options and paying the little extra was a "No Brainer" There are also few negatives that I would recommend they correct as follows: Their web site is very frustrating to use---way to many popups. I almost just x'ed out of the site. in frustration I believe the popups were mostly misleading come-ons to get customers to come into the dealership. I tried to use the "$1500 add above the Blue Book" for my trade-in. The dealer refused stating it said "up to" $1500---they only gave me $500 over and I had to fight for that. It took way to long to make the deal. We were in the dealership for over 8 hours mostly waiting on them. Adding to that, they do not have adequate vending machines for something to eat. I am diabetic and had to eat peanut butter crackers to keep my blood sugar up. More

It was great experience. Natalie Martinez sales executive help me to buy Honda Civic. She got me what I was looking for within my budget. She is very professional and knowledgeable. She knows her product. I help me to buy Honda Civic. She got me what I was looking for within my budget. She is very professional and knowledgeable. She knows her product. I highly recommend her. More

Really great experience looking at be options. Everyone was fantastic. Andy was an incredible sales agent/Honda expert. He knew his stiff, was honest and consistent. Took me three years to decide with mult was fantastic. Andy was an incredible sales agent/Honda expert. He knew his stiff, was honest and consistent. Took me three years to decide with multiple visits and test drives. Never got frustrated with me, and was always helpful, generous with his time and a very nice guy all around. I would highly recommend seeking Andy out of you pop by the dealership. Kurt my finance guy was awesome too, really great people and experience at this dealership. I would do business with them again in a heartbeat. More

I had the pleasure to meet an awesome sales representative, Estivin Dume, who assisted me with the search for an Accord. He was experienced and knowledgeable and was able to help me find just representative, Estivin Dume, who assisted me with the search for an Accord. He was experienced and knowledgeable and was able to help me find just the right vehicle. I even received a follow-up call and Mr. Dume was able to help me with a question I had with my keypad to start my car. I am very appreciative for his patience and diligence with his no-pressure approach to sales. More

Kalib with a K was excellent. Very professional and great energy. Very polite and walked us around the whole lot. He did not pressure us at all. energy. Very polite and walked us around the whole lot. He did not pressure us at all. More

Contacted the dealership for a regular oil change yesterday. Today the oil pan cover guard fell off and I returned to the dealership to have the service department address the issue. After speaking yesterday. Today the oil pan cover guard fell off and I returned to the dealership to have the service department address the issue. After speaking with Neil the service associate, he assured me it would be a quick fix and I would be on my way. Upon receiving my truck back, I checked underneath the vehicle and saw that instead of replacing the broken guard that was unrepairable the service technician punched another hole in the guard and connected it to the frame of my truck with zip ties. I immediately informed Neil that this was an unacceptable quick fix it job and that it would break loose in no time leaving me the cost of the repair. I brought my truck to the dealership without any issues prior to being service and expected it to be returned as such. After waiting nearly three hours for them to decide as to fix it or not, I was told it would be $100 dollars to replace the part that is broken. This dealership sold me the truck with no TPM sensors (safety concern) in the tires as well as a faulty rear taillight. Although purchasing the lifetime oil changes, I WILL NOT return for service at this dealership and recommend my fellow Veterans steer clear. More

Hatem Shahwan made the buying experience a pleasure. He allowed me to find the model and style I wanted. All my family seem to be fans of your dealership. Now I see why. allowed me to find the model and style I wanted. All my family seem to be fans of your dealership. Now I see why. More

Excellent customer service. Derrick Ciena was very helpful and friendly. I am extremely happy with my new vehicle and I will be referring any friends or family looking to purchase a new or used vehicl helpful and friendly. I am extremely happy with my new vehicle and I will be referring any friends or family looking to purchase a new or used vehicle at Wesley Chapel Honda. More

Thank you for my new car Mo.you guys work good with the customer.everyboby they do good job with people.westly chapel will work with you customer.everyboby they do good job with people.westly chapel will work with you More