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Wesley Chapel Nissan
Wesley Chapel, FL
1,732 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,732 reviews
June 19, 2016
Amazing Experience, Treated with Respect This was the best purchasing experience I have ever had when buying/ leasing a vehicle. My sales person, Paul DaRocha was so polite, respectful and p This was the best purchasing experience I have ever had when buying/ leasing a vehicle. My sales person, Paul DaRocha was so polite, respectful and patient. He took so much time to listen to what our needs and desires were in our vehicles, as well as understanding the limits to our budget. Because he took the time to hear what we had to say, we were able to find just the right vehicles for us. Being heard was a trait I had not encountered before in an car salesman. Previous experiences left me feeling compromised, either in car or price. NOT this time. From start to finish Paul was amazing. He helped us find just the right vehicles. He had all the paperwork ready for us so that our time at the dealership was stream lined. He even delivered the contract and the truck to our home to help my husband who was having health issues. Like I said, AMAZING EXPERIENCE! I More
by jas1231
Employees Worked With
Dan Miltz, Wade Monroe, Leon Stewart Jr, Paul DaRocha
June 13, 2016
Great service We went in looking for used cars because we thought our credit profile was weak. Come to find out it wasnt so bad so our salesman, Jonathon, was more We went in looking for used cars because we thought our credit profile was weak. Come to find out it wasnt so bad so our salesman, Jonathon, was more than helpful in choosing our new car. Finance was a breeze and we're more than happy! More
by Alba1031
Employees Worked With
Bruno Pignano, Jonathan Montoya, BRUNO PIGNANO
June 11, 2016
Great experience Unlike most dealerships Wesley chapel Nissan did not try to waste my time or show me a car or truck i didn't want. I was in and out within about one Unlike most dealerships Wesley chapel Nissan did not try to waste my time or show me a car or truck i didn't want. I was in and out within about one hour and thirty mins and i got the truck that i wanted and stayed in my budget. More
by nick
Employees Worked With
Troy Stevenson, Denis Pinnock
June 09, 2016
Don't buy a car here!!!! (BEWARE DANGER) Please listen to me when I say this man will take your money and give you a crappy car. The car will definitely break down and they wo (BEWARE DANGER) Please listen to me when I say this man will take your money and give you a crappy car. The car will definitely break down and they won't fix it. Please go somewhere else to buy your car!!!!!! THEY LITERALLY SAY IT'S YOUR PROBLEM More
by Unhappy, nena123
Employees Worked With
Dan Miltz
June 08, 2016
excellent service I bought my 2013 Rouge from Wesley Chapel Nissan my husband have 2013 Altima and my son just bought a 2016 Altima I love the staff very friendly I bought my 2013 Rouge from Wesley Chapel Nissan my husband have 2013 Altima and my son just bought a 2016 Altima I love the staff very friendly More
by Cindyh45
Employees Worked With
Troy Stevenson
June 08, 2016
Failed promises Consumer's Original Complaint : Poor customer service, repair issues and over pricing. I dropped my car off to Wesley Chapel Nissan for warranty rep Consumer's Original Complaint : Poor customer service, repair issues and over pricing. I dropped my car off to Wesley Chapel Nissan for warranty repair last Friday. I guy by the name of Roka called me back and was extremely rude and accused me of not doing to right thing with the car assuming because I did not bring the vehicle to their dealership for maintenance. I escalate to service manager and he assures me he will try to take care of this issue. What they say is wrong is not the fault of me. The car should not have any sludge in the engine at only 45K miles. We have had oil changes done, just not there. Then they quote 800.00 for an engine flush. I called multiple places today and all of them said it should not be any more than 300 and many of them said the diagnosis is highly unlikely do to the miles on the car. I have been a long time customer of Nissan and to not warranty this is embarrassing. 1st they claim it was due to being 66 days over warranty and now they they claim its because they think I did not care for the vehicle in the correct way. I have been mislead the entire way and now I am getting charged far too much for a repair that could be done by others at 1/2 the cost. I have owned more than 6 Nissan's in the past and my lease is coming up and this is how I get treated? Yes the car is fixed, however still very disappointed in what was promised. 1st I was promised I would get wholesale pricing. This typically mean 50%. If you google wholesale pricing, it indicates this usually means a 50% discount from retail. My original quote was 850 and I paid 700. Nothing near wholesale. I asked for an itemized invoice showing the difference between retail and wholesale and I received nothing. The same thing this dealership did another mechanic was willing to do for 250.00. I understand bringing this to a Nissan dealership should come at a premium, but not that much and especially when promised wholesale pricing. I will not accept any response until this dealership owns up to it's promise and does the right thing. More
by mjnym23
Employees Worked With
Troy Stevenson, Brandon Malatino
June 07, 2016
sufficient and quick How was in and out of there in no time very quick and easy . I purchase my 2013 Road from here my son just bought a new Altima from Wesley Chapel Niss How was in and out of there in no time very quick and easy . I purchase my 2013 Road from here my son just bought a new Altima from Wesley Chapel Nissan very friendly staff More
by Cindyh45
Employees Worked With
Troy Stevenson
June 06, 2016
What a great day to my new family at Wesley Chapel Nissan I came in to refinance my vehicle, and was greeted and treated like family from the moment I entered the lot. My team consisted of Troy Stevenson ,who I came in to refinance my vehicle, and was greeted and treated like family from the moment I entered the lot. My team consisted of Troy Stevenson ,who I think is a very great person. Nissan should extract his dna and sprinkle it throughout their corp. The rest of the team Richard Bowen, Joey Falcon, Youseff El-Ouazzani were great. These God fearing men made me a very happy man this birthday month. Thank you guys, I look forward to doing business you again soon. More
by CDClanton
Employees Worked With
Troy Stevenson, Joey Falcon, Richard Bowen, Yousef Quazzani
June 04, 2016
Happy, happy I purchased my first brand new car in May, 2016 from Ryan Christian. I had never purchased a new car before and was not sure if I wanted to. Ryan ma I purchased my first brand new car in May, 2016 from Ryan Christian. I had never purchased a new car before and was not sure if I wanted to. Ryan made the experience exciting, fun and pleasant. Silly as it might sound I was very attached to my car of 10 years and wasn't sure if I really wanted to trade her in. Ryan seem to understand the attachment, he did not make fun of it but seemed to appreciate it. He understood what I wanted if I was to purchase a new car. He found the perfect car for me, even helped me name it. I had also never purchased a Nissan, which I am now a fan of. I had a few people suggest I not buy from this dealership but RYAN CHRISTIAN made this a happy and pleasant experience. A extra bonus for us ladies (I am 55) he is pleasant to look at. More
by B_boop40
Employees Worked With
Ryan Christian
June 03, 2016
Great experience! Excelente experiencia! They had a exelent treat me and my family, Luis Lopez was great he got for me the deal I wanted and was there the whole time till I signed. Exelent g They had a exelent treat me and my family, Luis Lopez was great he got for me the deal I wanted and was there the whole time till I signed. Exelent guys! Ellos tuvieron un trato excelente para mi y mi familia, Luis Lopez fue genial consiguio para mi el negocio que yo buscaba y estuvo junto a mi hasta que lo cerre. Excelentes muchachos! More
by Edwin0511
Employees Worked With
Luis Lopez
