Wesley Chapel Nissan

issues was resolved Thaks to Troy Stevenson. For resolve. My bad situation on WESLEY CHAPEL NISSAN on time that is taking care of you customer. I am very grateful for you Thaks to Troy Stevenson. For resolve. My bad situation on WESLEY CHAPEL NISSAN on time that is taking care of you customer. I am very grateful for you attention. I will continue doing business with NISSAN in the future. More

Best car buying experience ever Jorge Morfa was our sales consultant, and he was open and honest. Everyone at the dealership was friendly and helpful. Jorge went above and beyond to Jorge Morfa was our sales consultant, and he was open and honest. Everyone at the dealership was friendly and helpful. Jorge went above and beyond to help us with our purchase. He will be our sales consultant from now on. I love my new Rogue, and thanks to Jorge Morfa it was a great experience buying it. Jody Wilcox-Nix and Eric Nix More

Thanks Scott! Took my car in for a oil change and decided to talk to someone about trading it in. That's when I met Scott and he spent hours with me answering quest Took my car in for a oil change and decided to talk to someone about trading it in. That's when I met Scott and he spent hours with me answering questions and working on the deal. He even took me to the store for coffee. Needless to say I went home with a new car and since then Scott has gone above and beyond to follow up and make sure I was happy. VERY IMPRESSIVE. More

best shopping experience of a vehicle had the pleasure of having Troy Stevenson as my Sales Rep he was very courteous and showed how much he truly cared for me and that I had a great expe had the pleasure of having Troy Stevenson as my Sales Rep he was very courteous and showed how much he truly cared for me and that I had a great experience as this was my very first time buying a car he made it seem so easy and effortlessly and he made sure that I was very comfortable never pressuring me in any decision and really put his best effort to me find me a great deal as a result I left in a 2015 Nissan Rogue the experience was amazing and smooth thank you troy for making it a pleasurable experience.. More

Best Car Dealership Around! Wesley Chapel Nissan is without a doubt the best car dealership I have ever been to. Troy was so helpful and made the whole experience exciting and en Wesley Chapel Nissan is without a doubt the best car dealership I have ever been to. Troy was so helpful and made the whole experience exciting and enjoyable. I have bought many cars in my day but this experience has been the best so far. I will definitely be a loyal Wesley Chapel Nissan customer for the rest of my life. More

I didn't plan on buying a vehicle today I stopped at the dealership while on my way to ANOTHER dealership just to see what they had on the lot. I never made it to my original destination. Br I stopped at the dealership while on my way to ANOTHER dealership just to see what they had on the lot. I never made it to my original destination. Britta was so helpful and really went out of her way to ensure a good customer experience for us. Instead of a quick tour of the lot, we came home with a beautiful Titan truck, and couldn't be happier. I was not the easiest person to deal with, but she went toe-to-toe with me, and luckily on MY side the entire time. The Manager and Finance guys were pleasant and easy to work with. I would recommend this dealership to anyone looking for a new ride! More

Troy Stevenson was a pleasure to work with. He was courteous, respectful and efficient. we were looking for a used Rogue for my daughter and he got us a great deal. was a pleasure to work with. He was courteous, respectful and efficient. we were looking for a used Rogue for my daughter and he got us a great deal. More

excellent customer service!!! To be honest before buying my car with Jorge i had a horrible experience with nissan and wasnt sure if i wanted to buy my car from there! But im sure To be honest before buying my car with Jorge i had a horrible experience with nissan and wasnt sure if i wanted to buy my car from there! But im sure glad my husband and i tried it out again before going else where cause it was a great experience buying a car from Nissan I was and still am very pleased with my car and car sales man Jorge he met all my needs and more with only showing me two cars i was very surprised with how well he listened to what my likes and dislikes were! The first car was everything i asked for then he came out with the second one and there were stuff in that car that i didnt even know i would want!! I would for sure recommend anyone to this Nissan and to Jorge as the car sales man!! Thank you again from one happy Nissan owner! Brittany Whiddon More

(Problem Resolved) UPDATE: I was contacted by a representative from the Service Dept. and offered an opportunity to bring in my vehicle for another examination. I was UPDATE: I was contacted by a representative from the Service Dept. and offered an opportunity to bring in my vehicle for another examination. I was offered a loaner vehicle during the examination but ultimately declined. In either regard, Nissan of Wesley Chapel cared enough to follow-up with my complaint and offer to make it right. On March 13th, I dropped off my vehicle and had the front end alignment reexamined and asked that the front wheels be balanced at my expense. Upon retrieving the vehicle, I was told that the front end alignment checked appropriate; however, they learned one of the tires, in need of replacement, was probably the culprit (causing the pulling to the right). Also, they balanced all the wheels and rotated the tires (moving the worn tire to the rear) at no additional charge. After leaving the dealership, I immediatley noticed the vehicle no longer pulled to the right and appeared to be driving appropriately. I am impressed with the dealership's true effort and concern for customer service! ......................................................................... Upon arrival, I was treated promptly and courteously. I informed them I was using a groupon and encountered no problems or issues. Approximately 45 minutes later, I was informed that my 2007 Yukon needed front brake pads, resurfaced rotors ($229.95), rear brake pads, rear rotors ($337.95), serpentine belt and a/c belts ($200.00), in addition to the cost of the oil change and alignment (Over $800.00 total). I respectfully declined. Soon thereafter, I was informed my vehicle was ready. To my surprise, my daughter and I were directed to wait outside next to where my vehicle was being sprayed with a pressure washer. Upon leaving, the vehicle immediately pulled to the right as it did prior to the alignment. There was also a tire imbalance that wasn't previously present. Upon closer inspection, it appears a tire balance weight must have "come off" during the alignment. In hindsight, I noticed a significant change in the manner in which they interacted with me after I declined the additional recommended repairs (Invoice #165075). More

Troy Stevenson Amazing... Troy Stevenson honesty, effort and hard work went above and beyond customer satisfaction. He went out of his way to find me the best deal explaining a Troy Stevenson honesty, effort and hard work went above and beyond customer satisfaction. He went out of his way to find me the best deal explaining all the process along the way. I will follow him wherever he goes that's how much of help he really is when it comes down to buying a car. Honestly I wouldn't waste my time with anyone else! Also, Cassandra Devereaux in finance very friendly, quick with the paperwork as well as explaining all the details questions about the sale to me. More