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Wesley Chapel Nissan
Wesley Chapel, FL
1,729 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,729 reviews
July 30, 2014
Slow service. Purpose of this service was for a battery replacement that was under warranty and needed prorating. I scheduled a 1:30p appointment for the replaceme Purpose of this service was for a battery replacement that was under warranty and needed prorating. I scheduled a 1:30p appointment for the replacement, and upon arrival could not locate a service assistant in their cubicle. Eventually, a female went into the service bay and obtained an assistant for me. I advised Jason that I had a 1:30 appointment which I was 5mins early for at present. He obtained my information and drove my vehicle to a waiting area in the parking lot. He completed my paperwork and listed that my arrival time was 1:45p since that is roughly the time they entered the information into the computer. To make a long story shorter....a simple battery swap took over 1hr and 25mins while I watched mechanics through the waiting room window joking and standing around instead of servicing vehicles. This is the second such incident the last being a $12 oil change that took over 2hrs and 20mins where I again had made an appointment for same. I purchased my vehicle at this dealership in 2008 and have witnessed the service department steadily decline since. If you value your time I would advise that you avoid this dealership like the plague. Any drive-by service garage will change your oil in 20mins, and even an autoparts store will pull a cart out to your vehicle in the parking lot and swap your battery in about 10mins with less hassle. More
by tpd591
July 29, 2014
My first Car I went to Wesley Chapel Nissan feeling very unsure that I was getting a car, incredibly I was approved! I am very thankful to Robert Regan, he was ve I went to Wesley Chapel Nissan feeling very unsure that I was getting a car, incredibly I was approved! I am very thankful to Robert Regan, he was very patient, listen to what I specifically wanted and help me get my new first car. Awesome people!! Excellence Service. More
by Valet Boy
July 27, 2014
My new Ride Altima SV 2014 I had a superb experience, I was not sure I was going to be able to get exactly what I want it. They work it out and helped me. Robert is a very know I had a superb experience, I was not sure I was going to be able to get exactly what I want it. They work it out and helped me. Robert is a very knowledgeable sales person, he knows every single detail. He really knows how to treat a customer, Cassandra was awesome with the paperwork, timing was perfect. I could not be happier!! More
by nurse226
July 26, 2014
Amazing sales person and finance Best car buying experience ever!!!!!! Love Dave Oberne and James Dean. I have bought over many cars and it is usually painful. This was the first time Best car buying experience ever!!!!!! Love Dave Oberne and James Dean. I have bought over many cars and it is usually painful. This was the first time I walked away smiling and truly happy. They are truly phenomenal! More
by margoann
Employees Worked With
James Dean and David Oberne
July 24, 2014
Easy sales experience One of the best experiences ever. Went into the dealership and were in and out with the car and price I wanted in a couple of hours. Duwayne was great One of the best experiences ever. Went into the dealership and were in and out with the car and price I wanted in a couple of hours. Duwayne was great. Made me and my mom feel like we were family. Definitely recommend anybody looking for a car to see Duwayne. More
by Natashabrooks813
July 24, 2014
Great Service I had my 2008 Pathfinder serviced on 07/21/14, unfortunate for me my car needed immediately attention as per the service technician. Service Advisor J I had my 2008 Pathfinder serviced on 07/21/14, unfortunate for me my car needed immediately attention as per the service technician. Service Advisor Jason Ramirez and his technician Chris went all out to explain why my A/C unit wasn't' working probably. Chris recommended that I leave my car with them and not drive it. They had to order the part. Both Jason and Chris pointed out the problem and took time to explain it to me why my A/C wasn't working probably. Jason was kind enough to provide me a loaner vehicle. I picked up my car yesterday and my A/C was now working. I commend both Jason and Chris on a job well done with their patience and satisfying a customer. That's what customer service is all about. I highly recommend Wesley Chapel Nissan for purchase and service. Great Job Guys! More
by Rafael1957
Employees Worked With
Technician Chris
July 21, 2014
Customer Service Experts! Brought one car in for maintenance service and while waiting, looked around for another car to replace on of our current vehicles. From the service d Brought one car in for maintenance service and while waiting, looked around for another car to replace on of our current vehicles. From the service department to the finance department, everyone at Wesley Chapel Nissan was there to help us. I commented to my husband that it looked like everyone LOVED their jobs and maybe I should work here! Troy Stevenson helped me find what I called "my perfect car" and I could not be happier. Cassandra Devereaux made the finance portion of our visit (usually a nightmare) and absolute breeze. I cannot say enough about the dealership. This is the 4th car we have bought from them and don't even bother looking anywhere else. Wesley Chapel Nissan could give seminars on customer service! More
by suzy.wrona
Employees Worked With
Anacario Rivera, Troy Stevenson
July 21, 2014
Great experience -- getting the vehicle that we were looking Troy is agreat customer service person. The etire dealeship is great. I am been to the dealership seveal times for different community events. The Troy is agreat customer service person. The etire dealeship is great. I am been to the dealership seveal times for different community events. The people are very involved in the community and care about people. This time I was looking for specific type of vehicle. Troy was able to ind the perfect vehicle and we came to a great agreement on the price. i did my research and they were spot on. More
by tom.mavor
Employees Worked With
Troy Stevenson
July 19, 2014
Great job Gracey and Troy Gracey and Troy were provided n excellent customer experience. Buying my first car was no something I was looking forward to, but these two managed to Gracey and Troy were provided n excellent customer experience. Buying my first car was no something I was looking forward to, but these two managed to make this an enjoyable experience. Thank you so much! More
by Sueann Simmons
Employees Worked With
Gracey/Troy, Troy Stevenson
July 16, 2014
Best Car Buying Experience Greatest salesperson I've ever worked with. Grace Padua was so outgoing, straight to the point, funny, informative. She definitely made my experience Greatest salesperson I've ever worked with. Grace Padua was so outgoing, straight to the point, funny, informative. She definitely made my experience so great! She got me out of a clunker I was upside down on and into a beautiful 2014 Nissan Altima. I also want to say thanks to Troy Stevenson for the smooth transaction. I very happy with Nissan of Wesley Chapel. I'm telling everyone I know to go there! More
by teddyted2t
Employees Worked With
Troy Stevenson
