Wesley Chapel Nissan

Salesman with Genuine Character My experience at Wesley Chapel Nissan was a unique one beginning with Troy Stevenson who sold me a Nissan Versa. Thank you Troy for taking out your p My experience at Wesley Chapel Nissan was a unique one beginning with Troy Stevenson who sold me a Nissan Versa. Thank you Troy for taking out your precious time to work out the best deal possible for me. I would recommend you to anyone who needs a vehicle as you are definitely a salesman with Genuine Character. My experience here at Nissan ended with Ms. Cassandra devereaux who assisted me with all my paperwork and who was a delight to work with as well. Thanks Guys !!! Tina More

Absolutely Great Experience I contacted to Troy on Wednesday informing him that my bad experience at a competitor dealership put me Ina position where I needed a vehicle. Troy's I contacted to Troy on Wednesday informing him that my bad experience at a competitor dealership put me Ina position where I needed a vehicle. Troy's timely response created a sense of comfortability that reaching our to Troy was the right decision. Troy made the experience exceptional ad provided me with everything I was looking for and more. Thank you Troy for your professionalism and integrity in securing a client for life! More

Customer 4life! I have been a loyal Carmax customer for the past 14 years. After my experience with Nissan and Ed Sobolow I have now become a customer for life at Ni I have been a loyal Carmax customer for the past 14 years. After my experience with Nissan and Ed Sobolow I have now become a customer for life at Nissan. Ed respected my wants and needs, did not make me sit in a little glass office twiddling my thumbs. Ed took the time to educate me on all the bells and whistles of my new car. When I drove off that lot I was rocking to my favorite station on Sirius & my blue tooth was set up. I also understood the navigation system. Which is awesome!! The finance officer was personable, and explained everything thoroughly. I trade my cars in every few years so I definitely will be back! By the way I absolutely love, love, love my Nissan Juke Nismo! Thank you everyone at Westley Chapel Nissan, Debbie Susa More

Robert Regan When my father and I first talked to Robert he did a good job introducing himself and was very friendly throughout the day. Robert did not pressure us When my father and I first talked to Robert he did a good job introducing himself and was very friendly throughout the day. Robert did not pressure us into making a decision on the spot and gave us a day to think about it and then followed up with us the next day to see what we decided to do. If it was not for Robert I would have not done the survey and commented , but with that said if you were to go to Wesley Chapel Nissan look for Robert Regan because he will treat you with respect and give you the best deal that you cannot turn down. More

great sales person Jason was the best/thorough sales person we ever had. everyone in the dealership was friendly and very helpful and Jason made a follow up call to ensu Jason was the best/thorough sales person we ever had. everyone in the dealership was friendly and very helpful and Jason made a follow up call to ensure we were satisfied with the vehicle. More

Sentra Lease I recently signed a new lease agreement on a Nissan Sentra from the Wesley Chapel dealership, I leased my prior car from Nissan Wesley Chapel and my s I recently signed a new lease agreement on a Nissan Sentra from the Wesley Chapel dealership, I leased my prior car from Nissan Wesley Chapel and my sales rep at the time (Adam Clarke) stayed in contact me throughout the life of the lease. Adam approached me earlier in the year and again in May with regards to entering a new lease agreement with Wesley Chapel Nissan and I was happy to do business with him where I had a positive prior experience. Adam is a very approachable, honest and down to earth sales rep and professional from the onset. Adam is without doubt an asset to Wesley Chapel Nissan and was one reason why I chose to lease again from the Wesley Chapel dealership. More

Things Made Right I want to share my experience today, in bringing my Nissan Rogue, in for an oil change. I had received a coupon in the mail for a very reasonable pri I want to share my experience today, in bringing my Nissan Rogue, in for an oil change. I had received a coupon in the mail for a very reasonable price. I stayed and waited, and waited, and waited some more.....a total of two hours, total, when I had been told that it would be an hour and a 1/4, or less. I was surprised even, when told that it would take that long, as I had never waited more than a half hour or forty-five minutes in the past. The dealership was under "new Management", as the coupon advertisement displayed. When I wasn't told my car was finally ready, after two hours, I complained to the service manager, "Joey F", who was extremely apologetic. He not only apologized for the delay (he explained that there was a car detailing sub-contractor who had been responsible for alerting his service people when cars were finished being washed, etc., who failed to tell them, thus, customers were left waiting for their cars, even though there were already finished.....a big communication glitch), but also gave me the oil change free for today's inconvenience, PLUS, three free oil changes for the future. This was MORE than generous on his part. I felt he went over the top in righting the situation for today. I commend him for his action in satisfying me, after I was so upset about having to wait so long for a simple oil change. I didn't demand, or expect, a "freebee", but he went ahead and gave it to me, no questions asked. I hope that Joey F sees this review, as he deserves an accolade for making my day, after all. More

Tickled Pink! I had the absolute best experience ever at a car dealership. Normally when you decide on a car it's 4 or 5 trips to the back before they come out with I had the absolute best experience ever at a car dealership. Normally when you decide on a car it's 4 or 5 trips to the back before they come out with a price you can live with. So, I was blown away with only one trip to the back and my salesman (Robert) came back with not just a price I could live with but an awesome deal on my dream car. Robert was so great to work with. He was very knowledgeable and just really easy to work with. He made me feel like we were out to find the car I wanted not just another commission. Then when I went in for financing; Jon was great to work with too. He got me the best financing and the payment I wanted. He even called me the next day to tell me he got my interest rate even lower to bring down my car payment even more. This was overall the best experience I EVER had with a car dealership. Great people to work with, great service, good deal and my dream car; what more could you ask for. Thanks Robert and Jon. You've got a new loyal customer for Wesley Chapel Nissan. More

sold me car 10k overvalue Went to refi. my Altima these two sold me. Only to find out what the car was really worth.I contacted Brian and got nothing. These two are a joke. I Went to refi. my Altima these two sold me. Only to find out what the car was really worth.I contacted Brian and got nothing. These two are a joke. I am sure the dealership accepts it as a normal practice. More

Worst Dealer Ever Rude and disrespectful, wasted all day for them never finding the car I wanted. Found car cheaper and nicer at Courtesy Nissan. Staff is Arrogant and Rude and disrespectful, wasted all day for them never finding the car I wanted. Found car cheaper and nicer at Courtesy Nissan. Staff is Arrogant and Rude. AVOID AT ALL COST. More